Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Enterprise Knowledge Management teams are working to shape the way knowledge is managed within State Farm. We are streamlining knowledge for efficiency and working with multiple business tools and cross-industry knowledge management frameworks to unlock the full value of AI. We are developing best-in-class solutions for managing knowledge at an enterprise scale.

As an intern within Enterprise Knowledge Management, you will have the opportunity to contribute to the future of State Farm where every customer, agent, and employee has instant access to a trusted answer from a single source of truth, delivered in the right context, at the right level of detail, tailored to their specific needs.

Role & Responsibilities

• Assist in developing best practices and governance of knowledge assets.
• Assist in creation or reviewing of product documentation.
• Assist in the maintenance of knowledge asset repositories.
• Work with AI knowledge management tools to assist in mapping of Knowledge Assets.
• Align mapping of knowledge assets to taxonomy and ontology frameworks.
• Support tools and processes for knowledge asset mapping and creation.

We are looking for college students with:

• GPA 3.0 or higher.
• Current enrollment in programs related to Information or Library Science, Data Science, Organizational Studies, Organizational Management is desired.
• Understanding of information organization, search and retrieval basics, content and documentation, collaboration and change management.
• Technical proficiency with the Microsoft suite, including Power Platform, Co-Pilot, and SharePoint.
• Strong problem-solving skills and creative thinking to support improvements to knowledge management.
• Strong collaboration and written and verbal communication skills.
• Competency with AI and strong digital fluency.

Internship Details:

• Summer Internship Dates: Wednesday, June 2, 2027 - Wednesday, August 11, 2027
• Hours: Monday-Friday, 38.75 hours per week
  • Due to the short duration of the summer program, it is an expectation that hired interns will be available for the duration of the summer internship with little to no disruption in work schedule.
• Pay:  $24/hour 
• Stipend: Interns selected for our summer internship program will be eligible for a $2,000 stipend!
• Internship Program Eligibility: To be eligible for the internship program, you must be a full-time student currently enrolled throughout the duration of the internship.
• Work Arrangement: HYBRID - Interns will work a portion of their internship in person. The current expectation is six office days per month, scheduled Tuesday through Thursday during designated weeks. This schedule may change prior to the summer intern program start date. Interns will be expected to align to any updated in person expectations. 

***Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.***

We are excited to offer our interns a tailored set of benefits with a range of valuable perks to help support you during your time with us!

Time Off

• 40 hours of Life Leave
• Military Leave

Financial Benefits

• 401(K) Savings Plan (Eligible at age 18)
• Mutual Funds (Eligible at age 18)
• Commuter Benefits

Miscellaneous Benefits

• Wellness programs
• US Discount program
• Good Neighbor Grant program
• Matching Gift program
• Employee Assistance Fund
• Company Holidays