Front Desk Administrative Assistant

Ameriprise Financial Services, LLC

Posted 6 days ago

Full Time

Voorhees, New Jersey

In Person

Smart Summary

Responsibilities

The Front Desk Administrative Assistant will serve as the first point of contact for clients and provide essential administrative support to the advisory team. Responsibilities include managing appointments, preparing meeting materials, maintaining client records, and assisting with general office operations.

Qualifications

You are a dependable and service-oriented individual with strong organizational skills and a welcoming, client-focused approach. You possess excellent communication and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.

Must Have Skills for ATS

Microsoft Office Suite

Scheduling

Client Relationship Management

Document Management

Office Administration

Job Description

At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

This position is with an Ameriprise Financial Franchise owner.

Job Description

Are you organized, professional, and passionate about creating a welcoming experience for others? We are seeking a dependable and service-oriented Front Desk Administrative Assistant to join a friendly, fast-paced financial planning office in Voorhees, New Jersey.
In this role, you will be an important first point of contact for clients while providing administrative and operational support to the advisory team. Your work will help the office run smoothly and allow the financial advisors to focus on serving clients, strengthening relationships, and growing the practice.

WHY JOIN US
Become part of a supportive, client-focused team where your contributions will directly support the success of the practice. This role offers the opportunity to build valuable administrative and client-service experience in a professional financial planning environment.

About the Practice
This position is with an independent financial advisor franchisee affiliated with Ameriprise Financial. The successful candidate will be employed by the independent advisor in practice and will support its daily administrative and client-service operations.

Key Responsibilities


•  Welcome clients and visitors and provide a warm, professional office experience.

•  Assist with scheduling client appointments and preparing agendas, forms, and meeting materials.

•  Prepare correspondence and documents for advisor review and signature.

•  Track client and practice materials, including business correspondence and follow-up items.

•  Support the team with day-to-day administrative and operational activities.

•  Maintain organized client records and accurately document client communications.

•  Assist with appointment reminders, client check-ins, and routine follow-up activities.

•  Help coordinate office projects, client events, and other practice initiatives.

•  Provide general office support, including filing, copying, and maintaining office materials.

•  Perform additional allowable duties as assigned by the financial advisor.


What We Are Looking For:


•  Strong organizational skills with careful attention to detail.

•  Professional, friendly, and clear written and verbal communication.

•  A welcoming, client-focused approach and a polite phone manner.

•  Ability to manage multiple priorities and follow through in a fast-paced environment.

•  Strong time-management skills and confidence using computers and office systems.

•  Ability to collaborate effectively with financial advisors and other team members.

•  Willingness to follow established policies, procedures, and compliance requirements.

•  A positive attitude, dependability, and a sincere desire to learn and grow.


Education and Experience:


•  High school diploma or equivalent required; additional education is welcomed.

•  Previous administrative, front desk, customer service, or office support experience preferred.

•  Experience in financial services or a professional office environment is helpful but not required.

Base Pay Salary

The salary will be $35,000 to $45,000 annually

Full-Time/Part-Time

Full time

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Ameriprise Financial Services, LLC

At Ameriprise Financial, we have been helping people feel more confident about their financial future for over 130 years. With extensive investment advice, asset management and insurance capabilities and a nationwide network of approximately 10,000 financial advisors*, we have the expertise to serve the full range of individual and institutional investors' financial needs.  Ameriprise has corporate locations throughout the U.S. and across the globe, and advisor offices in all 50 states.  Certain hyperlinks within Ameriprise Financial web sites or social media content may hyperlink to third-party content which we believe to be reliable however, we cannot guarantee its accuracy or completeness. For this reason, we do not endorse any linked third-party content, advertising, advice, opinions, recommendations, or other information; it's merely intended to be provided as a general source of information and is not a solicitation to buy or sell any securities, accounts, or strategies. In addition, any linked third-party content should not be used as the sole basis for any investment decisions, nor should it be construed as a recommendation or advice designed to meet the particular needs of an individual investor. Please seek the advice of a financial advisor regarding your particular financial situation.   Investment products are not insured by the FDIC, NCUA or any federal agency, are not deposits or obligations of, or guaranteed by any financial institution, and involve investment risks including possible loss of principal and fluctuation in value. Investment advisory products and services are made available through Ameriprise Financial Services, LLC, a registered investment adviser.    Securities offered by Ameriprise Financial Services, LLC. Member FINRA and SIPC. For additional important disclosures on engagement rules, linking to third party content or other risks, please visit: www.ameriprise.com/social  *Ameriprise Financial Q1 2024 Earnings Release.
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