Wave Planning Assistant

QVC Group

Posted 7 days ago

Full Time

Piney Flats, Tennessee

In Person

Smart Summary

Responsibilities

The Wave Planning Assistant manages outbound order waves to ensure daily production goals are met across picking, packing, and automation areas. They also monitor workflow progress, troubleshoot operational issues, and coordinate with cross-functional teams to maintain efficiency.

Qualifications

You have at least one year of experience in a warehouse, distribution, or fulfillment environment. You also possess working knowledge of WMS systems and basic computer applications, including the ability to maintain complex spreadsheets and use reporting tools.

Must Have Skills for ATS

WMS systems

spreadsheets

reporting tools

Job Description

Job Description Summary
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.


Your Opportunity, Your Team

  • The Wave Planning Assistant supports HSN and contributes by coordinating outbound order waves to keep our fulfillment operations running smoothly.
  • You will report to the Outbound Area Manager

Where You'll Work

  • This is an onsite position based at our Piney Flats, TN facility. You'll be part of the daily operations that keep our fulfillment network moving. We do not offer relocation assistance for this role.
  • Schedule: Sunday - Tuesday 12:30am - 1:00pm

What You'll Do

  • Release and manage outbound order waves to support daily production goals across picking, staging, automation, and packing areas.
  • Monitor wave progress and communicate status updates, aged tasks, and priorities to operational teams.
  • Adjust wave parameters based on labor availability, inventory, and our needs to maintain workflow efficiency.
  • Troubleshoot workflow issues and escalate or resolve problems to keep orders moving.
  • Support cross‑functional partners to ensure accurate processing of customer orders.

What You'll Bring

  • 1+ years of experience in a warehouse, distribution, or fulfillment environment.
  • Working knowledge of WMS systems and basic computer applications (spreadsheets (can perform complex functions) (can maintain complex spreadsheets), reporting tools).
  • Problem‑solving skills, in a fast‑paced environment.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

QVC Group

QVC Group is a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group reaches more than 200 million homes worldwide via 15 television channels, which are widely available on cable/satellite TV, free over-the-air TV, and FAST and other digital livestreaming TV. The retailer also reaches millions of customers via TikTok Shop (with 10 live channels), the QVC+ and HSN+ streaming experience, Facebook, Instagram, YouTube, Pinterest, websites, mobile apps, print catalogs, and in-store destinations. QVC Group, Inc. (OTCID: QVCAQ, QVCGQ, QVCPQ) is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – and other minority interests. Headquartered in West Chester, Pa., QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
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