Inside Counter Sales - Intercompany

Builders FirstSource

Posted 7 days ago

Full Time

Anchorage, Alaska

In Person

Smart Summary

Responsibilities

The role involves providing exceptional customer service by assisting with product selection, pricing, and orders while actively promoting sales. Additionally, the position requires coordinating deliveries, managing inventory, and maintaining a safe, organized store environment.

Qualifications

You have a high school diploma or GED and at least six months of sales, retail, or customer service experience. Experience in building materials or home improvement is preferred, along with the ability to estimate materials for residential projects.

Must Have Skills for ATS

Sales

Customer Service

Estimating

Inventory Management

Material Handling

Job Description

Spenard Builders Supply is Alaska's choice for building materials and home improvements. Statewide, we service the needs of a variety of customers including residential and commercial builders, specialty contractors, government and other institutions, and especially do-it-yourselfers. Check out our latest building products, events, manufacturing services or find an SBS near you. Today, Spenard Builders Supply is owned by Builders FirstSource, the largest supplier of building products, prefabricated components, and value-added services to the residential construction market in the U.S.  We provide customers an integrated homebuilding solution, offering manufacturing, supply, delivery and installation for a full range of structural and related building products.

Inside Counter Sales - Intercompany

Location: Anchorage AK Millwork (BMS)

Build Relationships. Deliver Solutions. Grow Your Career.

Are you passionate about helping customers find the right solutions for their projects? Do you enjoy a fast-paced environment where no two days are the same? We're looking for a customer-focused Inside Counter Sales to join our team at our Anchorage, AK Millwork (BMS) and play a key role in delivering an exceptional customer experience.

In this role, you'll combine product knowledge, sales expertise, and outstanding customer service to help customers successfully complete projects ranging from decks and fences to sheds and stairs. If you thrive on building relationships, solving problems, and supporting customers from start to finish, we'd love to hear from you.

What You'll Do

Deliver Exceptional Customer Service

  • Assist retail customers in person, by phone, and via email.
  • Answer questions regarding products, pricing, availability, and returns/exchanges.
  • Guide customers in selecting the best products and solutions for their needs.
  • Build positive customer relationships through professional and responsive service.

Drive Sales Success

  • Actively promote and sell company products, services, and related solutions.
  • Prepare material estimates and project quotes for smaller construction projects, including decks, fences, stairs, and sheds.
  • Identify opportunities to increase sales through product recommendations and add-on offerings.
  • Develop a strong understanding of company products, pricing, and promotions.

Process Orders and Coordinate Deliveries

  • Enter customer orders accurately into company systems.
  • Schedule and coordinate product deliveries to ensure customer satisfaction.
  • Monitor order details and follow through on customer requests.

Support Yard and Store Operations

  • Assist with inventory management, stocking, merchandising, and signage.
  • Maintain a clean, organized, and safe work environment.
  • Participate in customer workshops and educational events.
  • Resolve routine customer concerns and escalate more complex issues when needed.

What We're Looking For

Required Qualifications

  • High school diploma or GED.
  • Six (6) months of sales, retail, customer service, or related experience; or an equivalent combination of education and experience.

Preferred Qualifications

  • Experience in building materials, home improvement, construction, or related industries.
  • Knowledge of estimating materials for residential projects.
  • Experience operating or willingness to learn material handling equipment.

Work Environment & Physical Requirements

  • Work in both office and outdoor yard environments with varying weather conditions.
  • Regularly lift and carry up to 25 pounds and occasionally up to 80 pounds.
  • Stand and walk for extended periods throughout the workday.
  • Frequently bend, kneel, reach, and perform physical tasks.
  • May occasionally operate forklifts, pallet jacks, hand tools, and other equipment following training and safety guidelines.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.

Builders FirstSource

Builders FirstSource is a leading U.S. supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow. Builders FirstSource and the Builders FirstSource logo are trademarks of Builders FirstSource, Inc. and/or its subsidiaries. © 2022 Builders FirstSource, Inc. All rights reserved. JOB SEEKERS: Beware of job scams and fake employment offers. It has come to our attention that fraudulent employment offers have been sent to job seekers by people who claim to be employees of Builders FirstSource (BFS). These scammers use a variety of tactics to engage with job seekers to commit identity theft, financial fraud, and other crimes. They can be very convincing, going as far as to steal the profile pictures of our actual recruiters from their LinkedIn profiles and using email addresses that contain words such as ‘@BuildersFirstSource’ or '@BFS.' The scammers will typically ask you to send money at some point (for equipment, training, or a uniform, etc.). A LEGITIMATE BFS RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. If you ever receive an unsolicited or suspicious communication that demands any form of payment in connection with employment at BFS, you should consider it to be fraudulent and cease all contact with the sender. You can report US job scams to the FTC (www.ReportFraud.ftc.gov), your state attorney general, or econsumer.gov for international scams. You can also report any fraudulent activity to LinkedIn.
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