Ford Motor Company
Ford Motor Company
Posted 7 days ago
Internship
Oakville, Ontario
Hybrid
Smart Summary
Responsibilities
The intern will support Parts & Service marketing initiatives, including eCommerce activation, pricing studies, and dealer satisfaction reporting. Additionally, they will assist the Customer Experience team in analyzing guest feedback and executing projects related to service and rewards programs.
Qualifications
You are pursuing an undergraduate or graduate business degree and possess strong analytical and communication skills. You are proficient with Microsoft Office Suite and can deliver assignments with a value-add mindset.
Must Have Skills for ATS
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Job Description
Ford Motor Company of Canada, Limited is a national manufacturer and distributor of automobiles and automotive service parts headquartered in Oakville, Ontario and is an integral part of the international Ford Motor Company organization.
If you have the drive and want the excitement of a challenging internship, please submit your application no later than Sunday, November 8th. A resume and transcript are required as part of your application.
Candidates must be available May to August 2027 and be returning to school in the Fall.
Work Location: Oakville
Work Model: Hybrid, 4 days in office per week
What You’ll Do
The primary responsibilities for this position include but are not limited to:
Support new 2027 work streams, including parts discount programs and new sales channels for parts, contributing to both analytical work and execution of project plans.
Analyze and report on key areas of Ford's Parts & Service Marketing business, such as eCommerce activation, the wholesale parts industry, Ford Dealer websites, Quick Lane operations, and customer offers.
Partner with the Accessories Manager on initiatives such as:
Preparing, communicating, and reporting on the Dealer Satisfaction Survey
Reviewing the Dealer portal and recommending improvements
Reviewing Dealer-installed option pricing and installation times
Developing, publishing, and communicating Dealer Product Knowledge assets
Conducting Accessories pricing studies and other related analyses
Support development and reporting for additional programs, such as Oil, Tire, and Brake.
Help maintain Dealer and consumer communication platforms across B2B, B2C, and eCommerce channels.
Provide administrative support, including annual internal control requirements.
Collaborate with internal stakeholders — including Ford Protect, Quick Lane, Wholesale, Accessories, and Ford Parts Brand — to understand their needs and support broader department goals.
Support the Customer Experience (CX) Team in planning and executing quarterly projects related to Ford Guest Experience, Learn & Drive, Mobile Service, Pickup & Delivery, and Ford Rewards.
Use the OneCX Guest Feedback Platform to identify trends and uncover opportunities to improve customer satisfaction.
You'll Have:
Basic Qualifications
Even better you'll have...
For Undergraduate students, the expected hourly pay range for this position is $22.25 - $30.12
For Graduate students, the expected hourly pay range for this position is $31.72 - $34.89.
This posting is for an existing vacancy within our team.
Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and / or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.
Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited does not sponsor work permit application.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
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Ford Motor Company
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