Job Description Summary

Job Description

Essential Duties and Responsibilities

• Serves as the liaison between various groups to ensure accuracy of Securities Based Lending (SBL), Margin, and Structured Loan discount setups.
• Ensures effective coordination occurs within assigned work group and with other work groups.
• Handles escalated issues, and supports others to resolve complex problems primarily related to loan discounts.
• Interprets and applies organizational policies and procedures.
• Reviews, evaluates and implements process improvements, as appropriate.
• Reviews and evaluates suggestions for additional controls to improve current processes.
• Coordinates with senior management on the presentation and preparation of internal reports that can be quickly reviewed by management.
• Establishes objectives and develops processes and procedures to ensure efficient and timely work flow.
• Schedules, reports, and tracks information for the department.
• Performs periodic reporting on work progress, project completions and additional ad-hoc reporting as needed.
• Assists in orienting, training and coaching employees.
• May be designated to serve in a “team lead” function.
• Performs other duties and responsibilities as assigned.

Knowledge of

• Basic mathematical calculations.
• Key internal and/or external contacts to request assistance from or utilize expertise.
• Concepts, principles and practices of loan discounts and FA compensation.
• Investment concepts, practices and procedures used in the securities industry.
• Principles of banking and finance operations.
• Financial markets and products.

Skill in

• Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.
• Operating standard office equipment and using required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases.
• Interpreting and applying policies and procedures.
• Implementing processes and procedures for efficient and timely work flow.
• Promoting effective coordination between work groups.

Ability to

• Build solid, effective working relationships with others.
• Coach others to develop their skills.
• Execute instructions and request clarification when necessary.
• Provide courteous, timely service when addressing customer questions and concerns.
• Speak clearly and concisely.
• Convey information clearly and effectively through both formal and informal documents.
• Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.
• Partner with other functional areas to accomplish objectives.
• Constructively work under stress and pressure when faced with high workloads and deadlines.
• Plan, organize, and coordinate work assignments.
• Promote team cohesiveness, cooperation, and effectiveness.
• Work independently with minimal supervision.

Education

Work Experience

Certifications

Travel

Workstyle

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.