Account Maintenance Specialist

O'Reilly Auto Parts

Posted 28 days ago

Full Time

Headquarters, Kentucky

In Person

Smart Summary

Responsibilities

The Account Maintenance Specialist is responsible for creating and maintaining professional customer accounts, including inputting data and updating account information. They also handle special term accounts, research account inquiries, and provide support to the field management team.

Qualifications

You have a High School Diploma and can type at least 40 WPM. You possess good communication skills, are a team player with excellent customer service skills, and have basic computer knowledge including Excel and Microsoft Word.

Must Have Skills for ATS

Excel

Microsoft Word

AS400

Job Description

Load new professional customer accounts and perform maintenance and updates to existing active and special term accounts.

ESSENTIAL JOB FUNCTIONS

Ability to quickly and accurately input and pull account data.

Create professional customer accounts.

Maintain existing account data for professional customers including updates of addresses, base stores, phone numbers, email addresses, account types, paperless options and terms.

Provide references upon request from existing professional customers.

Organize and gather data for new store openings and acquisitions, which includes reviewing sales data, past due status, account information for completeness, researching existing or duplicate accounts and pulling credit reports as needed.

Provide excellent customer service to the field management team, review account inquiries and update information as needed upon receiving request from proper level of management.

Create and maintain special term accounts including preparing the file for aging of accounts with extended terms, filing and termination of UCCs.

Answer incoming phone calls pertaining to assigned area of credit.  

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

High School Diploma

Typing a minimum of 40 wpm

Good communication skills

Team player and excellent customer service skills

Basic computer knowledge including Excel and Microsoft Word

Desired:

Experience with AS400 and a general familiarity with office equipment

Attention to detail and ability to meet deadlines

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria