O'Reilly Auto Parts
O'Reilly Auto Parts
Posted 28 days ago
Full Time
Headquarters, Kentucky
In Person
Smart Summary
Responsibilities
The Account Maintenance Specialist is responsible for creating and maintaining professional customer accounts, including inputting data and updating account information. They also handle special term accounts, research account inquiries, and provide support to the field management team.
Qualifications
You have a High School Diploma and can type at least 40 WPM. You possess good communication skills, are a team player with excellent customer service skills, and have basic computer knowledge including Excel and Microsoft Word.
Must Have Skills for ATS
Excel
Microsoft Word
AS400
Job Description
Load new professional customer accounts and perform maintenance and updates to existing active and special term accounts.
ESSENTIAL JOB FUNCTIONS
Ability to quickly and accurately input and pull account data.
Create professional customer accounts.
Maintain existing account data for professional customers including updates of addresses, base stores, phone numbers, email addresses, account types, paperless options and terms.
Provide references upon request from existing professional customers.
Organize and gather data for new store openings and acquisitions, which includes reviewing sales data, past due status, account information for completeness, researching existing or duplicate accounts and pulling credit reports as needed.
Provide excellent customer service to the field management team, review account inquiries and update information as needed upon receiving request from proper level of management.
Create and maintain special term accounts including preparing the file for aging of accounts with extended terms, filing and termination of UCCs.
Answer incoming phone calls pertaining to assigned area of credit.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
High School Diploma
Typing a minimum of 40 wpm
Good communication skills
Team player and excellent customer service skills
Basic computer knowledge including Excel and Microsoft Word
Experience with AS400 and a general familiarity with office equipment
Attention to detail and ability to meet deadlines
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
O'Reilly Auto Parts
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