Hotel Housekeeping

Driftwood Hospitality Management

Applications Closed

Posted 25 days ago

Full Time

Southlake, Texas

In Person

Smart Summary

Responsibilities

Responsible for cleaning and maintaining guest rooms according to company standards to ensure a high level of guest satisfaction. Duties include stocking housekeeping supplies, reporting maintenance issues, and adhering to all safety and security procedures.

Qualifications

You are responsible for cleaning and maintaining guest rooms to company standards, ensuring all amenities are stocked and rooms are reported accurately. You will need to be able to bend, reach, stand, and walk for extended periods, and possess the ability to lift up to fifty pounds.

Must Have Skills for ATS

Guestware

Job Description

Job Details: Job Location: 619 - Southlake Hilton - Southlake, TX, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Any, Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.  Hilton Dallas/Southlake Town Square is proud to be recognized as one of Hilton’s premier properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a prestigious Connie Award-winning hotel, we feature 248 beautifully appointed guest rooms and more than 28,000 square feet of flexible meeting space overlooking the vibrant Southlake Town Square. At Hilton Southlake, we believe exceptional hospitality starts with an exceptional team. That’s why we foster a workplace culture built on recognition, connection, and shared success. Team members enjoy valuable perks including employee discounts at Hilton Hotels & Resorts, complimentary daily meals for AM and PM shifts, quarterly team celebrations, and a supportive environment where every contribution matters. Team Member Experience at Hilton Southlake Complimentary Meals All AM and PM shift team members enjoy free, freshly prepared lunches daily—because delivering great service begins with feeling valued and cared for. Quarterly Team Rallies Each quarter, our team comes together to celebrate achievements, share updates, and build momentum through engaging rally-style events that strengthen collaboration and team spirit. Employee Recognition We proudly recognize outstanding performance through awards, shout-outs, and recognition programs that celebrate team members who consistently go above and beyond. Your hard work is seen, appreciated, and rewarded. Monthly Family Breakfasts Once a month, we gather for a welcoming family-style breakfast that gives our team an opportunity to connect, recharge, and enjoy hospitality from the other side of the experience—Hilton style. Join Hilton Southlake and become part of a team that takes pride in delivering excellence while creating a positive, rewarding experience for every team member. JOB SUMMARY Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.  ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.   Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room. Observes knocking procedures upon entering a guest room. Cleans the guest rooms assigned.  Ensures the amenities are stocked for each cleaned room.  Completes entire housekeeping checklist. Accurately marks clean rooms to supervisor for inspection. Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator Secures guest room doors upon exiting the room. Keeps the corridors and service area neat at all times. Turns in all lost and found items and all guest room keys. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to management. Reports accidents, injuries, near-misses, property damage or loss to management. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Perform any related duties as requested by management. Assists other Housekeeping Personnel when needed. Qualifications: KNOWLEDGE, SKILLS & ABILITIES   Bend and reach to dust, clean and make beds and bathroom Stand and walk for varying lengths of time, often long periods. Talk to many different kinds of people to give information, answer questions and provide required services. Visually inspect rooms for cleanliness and guest belongings that have been left behind. Use written communication skills to mark completed rooms on daily paperwork.  Move fingers, arms and hands quickly and easily to perform cleaning duties.           PHYSICAL DEMANDS   Lifting fifty (50) pounds maximum. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.              Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.  

Driftwood Hospitality Management

Driftwood Hospitality Management is a leader in providing solutions-based services for the domestic and international hotel industry. Our company works with award-winning franchises, nationally recognized hospitality brand families, and major resort destinations in top markets around the United States and Costa Rica. Headquartered in North Palm Beach, Florida, we have additional offices in Costa Rica and Arizona to serve hotels across the United States and internationally. The Driftwood Hospitality Executive Team provides more than two decades of hotel experience with a focus on hotel operations. Our goal is to capitalize upon growth opportunities, form strategic partnerships, and work with under-performing hotels in various markets to ensure long-term growth. With over 15 years of expertise in acquisition, development, repositioning, renovations, and hotel operations, we tailor our approach to each property and market, ensuring that our clients receive the highest level of service and are positioned for growth.
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