Costco Wholesale
Costco Wholesale
Posted 9 days ago
Full Time
Yakima, Washington
In Person
Smart Summary
Responsibilities
Assist Costco members via inbound calls and chat to resolve membership, billing, and product-related inquiries. Document member feedback and suggestions while navigating multiple systems to ensure high-quality service.
Qualifications
You will be assisting Costco members via inbound calls and chat, researching membership issues, product information, and safety questions. You will also handle membership and billing inquiries, and Executive Rewards questions, while utilizing multiple systems to provide excellent member service.
Must Have Skills for ATS
Customer Service
Call Center
Data Entry
Microsoft Office Suite
CRM Software
Job Description
Assists Costco members via inbound calls and chat. Which can include, but not limited to, researching membership issues, product information and safety questions, support with membership and billing, Executive Rewards questions, and recording member suggestions and other feedback, using multiple systems simultaneously to provide excellence in member service.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
Costco Wholesale
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