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Processing Clerk

Costco Wholesale

Posted 19 days ago

Full Time

Yakima, Washington

In Person

Smart Summary

Responsibilities

Assist Costco members via inbound calls and chat to resolve membership, billing, and product-related inquiries. Document member feedback and suggestions while navigating multiple systems to ensure high-quality service.

Qualifications

You will be assisting Costco members via inbound calls and chat, researching membership issues, product information, and safety questions. You will also handle membership and billing inquiries, and Executive Rewards questions, while utilizing multiple systems to provide excellent member service.

Must Have Skills for ATS

Customer Service

Call Center

Data Entry

Microsoft Office Suite

CRM Software

Job Description

Overview

Assists Costco members via inbound calls and chat. Which can include, but not limited to, researching membership issues, product information and safety questions, support with membership and billing, Executive Rewards questions, and recording member suggestions and other feedback, using multiple systems simultaneously to provide excellence in member service.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

Costco Wholesale

Costco Wholesale is a multibillion dollar global retailer with warehouse club operations in 14 countries. We are the recognized leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics. Despite our large size and rapid international expansion, we continue to provide an atmosphere in which our employees thrive and succeed. If you are an ambitious, energetic person who enjoys a fast-paced team environment filled with challenges and opportunities, you've come to the right place. Our successful employees are service-oriented with integrity and commitment toward a common goal of excellence. Costco offers great jobs, great pay, great benefits and a great place to work. Like us on Facebook: www.facebook.com/Costco Follow us on Pinterest: www.pinterest.com/Costco
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