POSITION SUMMARY

JOB RESPONSIBILITIES

• Collaborate with IT staff to resolve technical incidents or fulfill service requests 

• Learn to perform installations and configurations of hardware. Includes setting up user devices, AV equipment, and connecting to company networks. 

• Maintain accurate records of IT tasks performed, incidents resolved, and service requests fulfilled. Clear documentation is essential for tracking progress and knowledge sharing. 

• Basic network troubleshooting. Learn to diagnose and resolve network connectivity issues. 

• User support and training. Provide basic user support, such as password resets, account setups, and software usage guidance. 

• Participate in IT projects. Intern position may assist in IT projects, such as system upgrades, migrations, or implementing new technologies. 

QUALIFICATIONS

• Working toward a degree in Computer Science/IT Infrastructure 

• IT Technical skills, Communication skills, Passion for IT and learning 

• Previous IT experience, classes, trainings in Computer Science 

DIVISION:

U.S. Venture will not offer sponsorship for employment status (including, but not limited to, H-1B, TN, E-3, F1,  CPT, OPT, STEM OPT, visa status and other employment‑based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full‑time basis and must not require U.S. Venture’s sponsorship to continue to work legally in the United States. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency except when there is a specific business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.