Member Service Representative/Teller
Service Credit Union
Member Service Representative/Teller
Service Credit Union
Posted 20 days ago
Full Time
,
In Person
Smart Summary
Responsibilities
The Member Service Representative is responsible for accurately processing transactions and maintaining security while providing outstanding service to members. They will also open and close accounts and build member relationships through effective problem resolution and needs-based selling.
Qualifications
You have a high school diploma or equivalent and possess excellent customer service and communication skills. Cash handling or previous customer service/retail experience is desired to accurately process transactions, open accounts, and provide outstanding service to build member relationships.
Must Have Skills for ATS
Cash handling
Customer service
Sales
Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Service Credit Union is seeking a Member Service Representative /Teller. This role is a great step for anyone interested in a banking career with growth opportunities.
“Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.”
Pay: $21.00, flexible based on experience.
Benefits Include:
- 401k with 8% company contribution after one year of employment.
- Paid leave policy after 12 consecutive months of employment.
- Free confidential mental health support program with Talkspace
- Free identify theft protection through IdentityForce
- Training and career growth opportunities.
A Day in the Life:
- Accurately process all transactions maintaining proper security and exercising good judgement.
- Open and close member accounts.
- Provide outstanding service, problem resolution and needs-based selling.
- Create a positive member experience every time through confidence and enthusiasm.
- Build and retain member relationships through service quality.
- Regular and reliable attendance is an essential function of this position.
- Perform other duties as assigned.
Experience and Qualifications:
- Cash handling experience desired.
- Customer service or retail experience preferred.
- Outstanding customer service skills.
- Excellent verbal and written communication skills.
- Good organizational skills with proven ability to multi-task.
- Ability to recognize and resolve member issues promptly, using courtesy and tact.
- High school diploma or equivalent required.
- Only open to US citizens
At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.
Equal Opportunity Employer
Employee European Union Privacy Notice
https://servicecu.org/docs/default-source/noindex/ue_privacy.pdf
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Service Credit Union
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