Retail Sales Associate

Fleet Feet

Posted 18 days ago

Full Time

Cincinnati, Ohio

In Person

Smart Summary

Responsibilities

The Retail Sales Associate is responsible for delivering exceptional customer service by recommending gear and building meaningful relationships with clients. They will also support store initiatives, maintain product knowledge, and collaborate with the team to achieve store goals.

Qualifications

You have a passion for helping others and a customer-centric mindset, with prior experience in a customer-facing retail or sales environment preferred. You are self-motivated, detail-oriented, and possess strong communication skills with a positive and professional demeanor. You are adaptable, accountable, and willing to go the extra mile to support store initiatives and achieve team goals.

Must Have Skills for ATS

Sales

Job Description

Our Company


Overview:

As an Outfitter, you are the heart and sole (pun intended!) of the Fleet Feet experience. Your mission is to deliver exceptional service while recommending gear and products that help customers achieve their goals—no matter what their finish line looks like.

You'll be part of a dynamic, high-energy team that values relationships and thrives on making a difference in the lives of others. By listening closely, learning proactively, and offering personalized solutions, you’ll play a key role in building lifelong customers and creating an unforgettable in-store experience.


Responsibilities:

Key Responsibilities

  • Provide an outstanding customer experience through personalized service and attention

  • Build meaningful connections with customers, vendors, and teammates

  • Assess customer needs and recommend appropriate gear, products, and training programs

  • Support all store initiatives, events, and community outreach efforts

  • Maintain product knowledge to educate and inform customers

  • Stay adaptable and ready to go above and beyond as needed

  • Collaborate with team members to achieve store goals

  • Uphold Fleet Feet’s core values and commitment to putting people first


Qualifications:

Requirements:  

  • Available to work a flexible schedule, including days, evenings, weekends, and holidays

  • Prior experience in a customer-facing retail or sales environment is preferred

  • Self-motivated, detail-oriented, and passionate about helping others

  • Strong communication skills with a positive and professional demeanor

  • Adaptable, accountable, and proactive in learning and decision-making

  • Team player with a collaborative and customer-centric mindset

  • Willingness to go the extra mile for customers and fellow team members

  • Commitment to doing the right thing—even when no one’s watching
  • Able to lift up to 40lbs
  • Long periods of standing 
  • Able to bend/ stoop to tie shoes
  • Shifts up to 8 hours with no set break schedule
  • Able to reach above shoulder height, climb small 4ft ladders

Perks:

  • High energy and fun atmosphere
  • Training and advancement opportunities within the Fleet Feet brand
  • Community involvement and community service activities
  • Training Program and Product Discounts
  • Passionate team members

Fleet Feet

Fleet Feet started when Sally Edwards and Elizabeth Jansen opened the first store with a simple belief: running has the power to change lives. Today, we’re a national running retailer with more than 285 locally connected stores across the country, including both company-owned and franchise locations. Together, we combine the reach and resources of a national brand with deep roots in the local communities we serve. Each store is built to be a local running hub, a place where runners, walkers and anyone looking to move more can find encouragement, expert guidance and the right gear for their goals. We meet people where they are through personalized outfitting, training programs, community events and a customer experience that starts with listening. It’s all grounded in our belief that Running Changes Everything®. When people feel seen, supported and confident in how they move, they’re ready to take the next step — whatever that looks like for them. Whether you work in a store, own and operate a local Fleet Feet or support the brand from our Store Support Team in Carrboro, N.C., we share the same purpose: to inspire the runner in everyone.
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