Company Overview:  

For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team.  

Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service.   

Position Overview: 

NISC is always seeking out talented software developers & engineers who are motivated, collaborative, and excited to solve complex challenges. We’re especially interested in individuals with experience working on a back end development team.  

We look for individuals who thrive in a team environment, are committed to accomplishing shared goals, and are eager to learn and innovate. This position will be on our iVUE Telecom Bill Calculations Software Development team. This is NISC's solution that supports our billing process for data centers solutions for our Telecom or Broadband Member. The core technologies used on this team are Python, Progress, Linux, Shell Scripting, and C.  

Essential Duties: 

• Develop and support billing software for broadband communication members. 
• Work with raw files (CSV, BAF, etc.) and convert them into billing records. 
• Build out functionality in software to apply taxes and other billing related items during billing cycles. 
• Collaborate with cross-functional teams to research, design, and implement new features. 
• Research, analyze, and resolve moderately complex customer issues and bugs. 
• Unit test and integration test code as needed. 
• Follow all established software development methodologies and procedures.
• Explore and prototype intelligent agent-based features that enhance user experience or automate workflows
• Other duties as assigned 

Knowledge, Skills & Abilities: 

• Generally, requires 1+ years’ experience in software development.
• Proficient with SQL, Progress, C or other Object-Oriented languages.
• Experience with Python or other scripting languages. 
• Experience with Progress OE12 or greater.
• Experience with Linux OS.
• Experience with AWS cloud services (e.g., S3, Lambda, EC2, EMR, SQS, SNS, CloudWatch), preferred.  
• Proficient with developing responsive content .
• Working knowledge of web trends, architecture and deployment patterns. 
• Experience with Git including branching/merging workflows 
• Experience with JIRA, Confluence, Bitbucket, Bamboo. 
• Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role.
• Commitment to NISC’s Statement of Shared Values. 

Work Schedule:     

• Hybrid from the following office location:    
  • Atlanta, GA
  • Cedar Rapids, IA
  • Lake Saint Louis, MO 
  • Mandan, ND
• Hybrid Schedule: Minimum of working 3 days per week out of an office location and ability to work up to all 5 days a week from an office location. 
• Required Days from an Office Location: Tuesday and Wednesday – the third required day will be up to the candidate and their supervisor to choose.     

NISC’s Shared Values & Competencies: 

We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology start with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart. 

• Integrity – We are committed to doing the right thing – always.
• Relationships – We are committed to building and preserving lasting relationships.
• Innovation – We promote the spirit of creativity and champion new ideas.
• Teamwork – We exemplify the cooperative spirit by working together.
• Empowerment – We believe individuals have the power to make a difference.
• Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization. 

Benefits: 

• Medical, Dental and Vision Insurance.
• Health Savings Account (HSA) with $100 monthly contributions from NISC.  
  • Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.
• Dependent Care Flexible Spending Account (FSA) thru Paylocity.
• Fully covered life insurance up to x3 annual base salary.
• Fully covered short- and long-term disability.
• 401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.
• PTO accrual levels dependent on years of service, 120 Life Leave Event hours, Holiday Week, and 9 paid holidays.
• $2,500 Interest-FREE technology loan program.
• $25,000 employee educational assistance program.
• Volunteer, Wellness, Family Events and other employee fun supplied by our committees.
• Employee Assistance Program; assisting employees and dependents with virtually any life event.
• Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships. 

Desired Education: 

• Bachelor’s Degree in a Computer Science-related field or equivalent experience.  

Minimum Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. 

Disclaimer: 

Management may modify this job description by assigning or reassigning duties and responsibilities at any time. 

Key Words:  

Back End Development | SQL | Python | C | AWS Cloud | Linux | Progress | Docker | Kubernetes | CI/CD | Agile