Job Description
Job DetailsJob Location: Elkhorn, WI 53121Job Description
As a part of the Hansen’s IGA Market team, the Wine & Spirits Associate will be responsible for modeling and promoting Hansen’s IGA Market culture by consistently providing “best in class” service to our guests. The Wine & Spirits Associate is responsible for rotating, stocking and facing the Wine & Spirits Department; ensuring each product is of high quality and priced accurately. The Wine & Spirits Associate will also assist the department with miscellaneous tasks including, but not limited to, cleaning, interacting with vendors and participating in passive and active demonstrations as needed
Duties & Responsibilities
Serve customers in the Wine & Spirits Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
Assist customers in selecting products, answering questions and offering suggestions as needed
Assist customers in discovering Hansen’s IGA Market extensive wine & spirits offerings through active sampling and educational programs
Stock, rotate and face the Wine & Spirits Department aisles
Maintain and work back stock items and coolers
Participate in active and passive Wine & Spirits demonstrations
Interacting with vendors as needed
Create innovative display cases based on the sales for the week (directed by manager)
Utilize u-boats, flat carts and other equipment to properly transport product
Assist with unloading deliveries and gathering items to be stocked
Assist with the training and mentoring of new associates in the Wine & Spirits Department
Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
Assist with all other Wine & Spirits Department duties as needed
QualificationsRequired Qualifications
Must be a minimum of 18 years of age due to required operation of Wine & Spirits equipment
Eagerness to interact with customers
Excellent attention to detail
Excellent time management, prioritization and organization skills
Ability to work at a fast paced and efficient manner
Strong sense of team – ability to anticipate the needs of the team
Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
Ability to stand, walk, lift, bend, push/pull for extended periods of time
Ability to lift up to 50 pounds
In July of 1968, Leo Hansen completed his schooling in Madison. With his new bride, Rosemary, he sold their house and they moved back to his hometown of Bangor. With the $5,000 they made from selling their home plus a $5,000 loan from his brother, John, they bought two stores in Bangor. One of the stores was sold. The other store was a 1,500 square foot Smith’s Grocery Store that was developed into the first Hansen’s IGA. This began Hansen’s IGA’s history.
Today the company is managed by Leo and Rosemary’s sons Nick and Greg Hansen, and Greg’s wife Kari Hansen. Greg and Kari have been involved in various aspects of the business for over 25 years and Nick has been with the business for over 10 years.
Over the last 50 years, Hansen’s IGA has expanded to include 14 grocery stores located in friendly hometowns throughout Western Wisconsin, with the furthest outlying store located up north in Washburn. Our team members have grown to over 750 strong. We have seen success not only in this growth, but also in business operations and cultural development.
Hansen’s IGA is known for our excellent homemade brats from our smokehouse, double smoked hams for the holidays, and an excellent meat selection. Our smokehouse in Bangor has consistently won awards over the last 20 years. Hansen’s IGA was awarded the 2019 IGA Innovation Award for our smokehouse operation, which only 17 IGA retailers throughout the World have the honor of receiving. Our holiday double smoked hams are a signature item which brings in customers from all over the state during the holiday seasons. Our Meat Department has good old-fashioned Meat Cutters to ensure that our meat selection is of the highest quality for our customers.
