Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

The Global Business Operations (GBO) organization is responsible for all operations and asset services supporting the following DTCC businesses: The Depository Trust Company (DTC), National Securities Clearing Corporation (NSCC), Fixed Income Clearing Corporation (FICC) – Government Securities Division (GSD) & Mortgage-Backed Securities Division (MBSD), Wealth Management Services (WMS), Insurance & Retirement Services (I&RS), Solutions Operations - Global Market Entity Identifier (GMEI), and Global Service Bureau (GSB). GBO's mission is to provide the Securities Industry with superior operations processing and client services support in an environment that minimizes risk and cost while maximizing efficiency. Corporate Actions Processing areas announce and process all asset servicing events associated with DTC-eligible securities and respond to client inquiries on the same. Due to the scope of event types and their volume, Corporate Actions is organized into the following business units: • Principal and Income (P&I): Includes cash distribution events such as dividends, interest, and pro-rata principal, as well as redemption events such as partial and full calls, and maturities. • Stock Dividends: Includes stock distribution events such as forward stock splits, spin-offs, rights distributions, as well as processing dividend reinvestment instructions on behalf of DTC's clients. • Dividend International Services (DIS): Includes optional services to investors such as events with foreign currency options and "at-source" tax relief. • Global Tax Services: Performs processing associated with the classification, withholding, remittance, and reporting of US-sourced income to the IRS, and year-end reporting to the IRS on behalf of DTC, NSCC and FICC. • Mandatory Reorganization: Includes cash and stock events such as mergers, reverse splits, name changes and bankruptcies where there is no decision to be made by an investor. • Voluntary Reorganization: Includes cash and stock events where an investor has a decision to make. These events include tenders, mergers with election, election of rights and warrants, exercise of convertible securities and processing securities with put features. • P&I Event Reconciliation Support (PIERS): Identifies, researches, and resolves residual payment discrepancies associated with P&I Events; performs monitoring and reporting on P&I cash and securities accounts, as well as handles claims to and from issuers and agents.

Your Primary Responsibilities:

• Executes on operational processes by following documented procedures and job aides while working at understanding and mastering knowledge of process.
• Takes ownership of workload, ensures deliverables met in line with procedures, metrics, and benchmarks; while adhering to critical timeframes; ability to manage competing priorities.
• Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk, escalates appropriately.
• Maintains a steadfast focus on meeting the needs/requests of our internal and external clients, including responding to inquiries timely and accurately, resolving issues promptly.
• Builds and maintains strong relationships with internal and external stakeholders to facilitate issue resolution, process improvements, and risk reduction.
• Demonstrates effective communication skills, active engagement in meetings and displays a curiosity to learn and grow; accepts feedback given and applies to role.
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

Qualifications:

• Entry Level – internship experience highly preferred
• Bachelor's degree required

Talents Needed for Success:

• Collaborates well within and across teams.
• Communicates openly with team members and others.
• Works with the team to review deliverables and ensure quality and accuracy.
• Adheres to established rules and procedures when performing work.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services.

These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.