Building a Brand starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.
Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

Location: New York, NY (Hybrid) – Must be able to work from the FIRST New York office and reside within the Tri-State area (NY, NJ, or CT).

Program Dates: This internship runs from September 21 through December 11 and requires 20–25 hours of availability per week.

What You Would Get To Do

The Data Operations & Automation Intern will support the Data & Analytics team and business data owners in improving data quality, documenting data sources, and helping automate manual reporting and data preparation processes across shared service systems. Working within FIONA (FIRST Innovation & AI)/Data & Analytics, this role helps build a unified, reliable data foundation that supports operational insights, resource planning, and reporting. The intern will gain hands-on experience with enterprise data, analytics, process improvement, and business intelligence, delivering a practical project that creates measurable business value.

Essential Duties & Responsibilities 

• Assist with cleansing, standardizing, and validating data from shared business systems.
• Document data sources, data definitions, and reporting processes clearly.
• Identify opportunities to automate manual data pulls and repetitive reporting tasks.
• Support the creation of a unified data asset that combines information from multiple operational systems.
• Work with designated business data owners in Client Services and Global Operations to understand data requirements.
• Help improve data quality for reporting, resource planning, time tracking, and quarterly business reviews (QBRs).
• Create process documentation and recommendations for ongoing data management practices.

What We Are Looking For 

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. 

• Strong attention to detail and analytical thinking skills
• Basic skills or familiarity with Excel, database technologies, and data visualization tools
• Comfort working with and organizing complex data sets
• Exposure to or eagerness to learn enterprise tools such as Salesforce, time-tracking systems, and business intelligence practices
• Highly organized with a desire to learn process improvement and data governance concepts

Benefits: Interns are not eligible for company benefits during the internship.

United States Residents: Bachelor's degree candidates (current students or graduates) are eligible for $20/hour, and Master's degree candidates (current students or graduates) are eligible for $25/hour.

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.