Customer Service - Self Storage Manager
Public Storage
Customer Service - Self Storage Manager
Public Storage
Posted 8 days ago
Full Time
Berwyn, Illinois
In Person
Smart Summary
Responsibilities
Manage multiple self-storage locations by assessing customer needs, selling supplies, and performing daily unit inspections. Handle financial tasks including auditing cash drawers, making bank deposits, and managing payment collections.
Qualifications
You have experience in customer-service oriented sales environments (retail, restaurant, or similar) and can work independently across multiple locations. You demonstrate cash-handling skills, perform bank deposits, and manage payments plus reminder/collection calls while traveling between properties with your own vehicle. You also upsell packing and moving supplies and ensure storage units and facilities are ready to rent.
Must Have Skills for ATS
Cash Handling
Bank Deposits
Cash Drawer Auditing
Payment Collections
Retail Sales
Valid Driver's License
Job Description
Company Description
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $18.00 Per Hour
Our Benefits
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
- Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
- Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
- Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
Public Storage
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