UPMC is looking for a Systems Analyst Associate to join their team. This position will be primarily remote, however at times will be required to work ON-SITE.

Description 
Under the general direction of the management team and senior staff, this entry level position provides basic analytical and/or programming services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs.

Responsibilities:

·        Able to complete and work on all tasks. Which includes merges, links, overlays and review identifier tasks, in EMPI (Enterprise Master Patient Index) with minimal assistance.

·        Able to complete and reply to all email requests, daily.

·        Timely resolution of Service Now Help Desk ticket and person emails.

o   Help Desk tickets that are level one/two, acknowledged within 15 minutes and resolved within a day.

o   Help desk tickets that are level 3-4 must be resolved within 3 days.

·        On Call- after 6 months able to be on call with minimum to no assistance from other staff.

·        Clinical Commingles-able to handle all commingle types.

·        Chart Corrections- able to complete chart corrections in EPIC.

·        Work Queues- able to complete all data quality work queues.

Qualifications

·        Familiarity with modern technology and application support through education or practical experience.

·        Highly driven and self-motivated to meet expectations.

·        Ability to work independently and in a team-based environment.

·        Demonstrates thorough understanding of HIM, EPIC, data quality and has experience in a hospital setting.

·        Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities.

·        Additionally, this position may be required to maintain standby status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation.

Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran