MFS Sales Associate

Granite Telecommunications

Posted 2 days ago

Full Time

Quincy, Massachusetts

In Person

Smart Summary

Responsibilities

Drive revenue growth by managing a portfolio of existing customers and approved prospects through proactive outreach and discovery. Lead sales discussions and negotiations to close Managed Field Services opportunities and identify upsell potential.

Qualifications

You have at least 1 year of B2B sales or account management experience, with a proven ability to conduct outbound outreach and cold calling within assigned accounts. You are skilled in building relationships, conducting discovery calls, and translating technical offerings into customer value, and have experience with CRM platforms like Salesforce.

Must Have Skills for ATS

Salesforce

B2B sales

Account management

Outbound outreach

Cold calling

Relationship building

Discovery calls

CRM

Job Description

Summary of Position:

The Managed Field Services Sales Associate is responsible for driving revenue growth within an assigned book of existing customers and approved prospect accounts. This role does not require independent lead generation. Instead, the associate focuses on proactive outreach, cold calling within assigned accounts, discovery conversations, relationship development, and closing Managed Field Services opportunities.

Duties and Responsibilities:

Assigned Account & Customer Outreach

  • Manage a defined portfolio of existing customer accounts and select prospect accounts provided by Granite.
  • Conduct outbound outreach—including cold calls, emails, and follow-ups—within assigned accounts to uncover MFS opportunities.
  • Proactively engage decision-makers to expand relationships and identify Managed Field Services needs.
  • Establish and maintain long-term customer relationships across multiple locations.

Sales Engagement & Discovery

  • Conduct discovery calls to understand customer operational challenges, service gaps, and field support requirements.
  • Position Granite’s Managed Field Services as solutions to improve service delivery, response time, and operational efficiency.
  • Deliver clear, value-based messaging aligned with customer business objectives.

Meeting Coordination & Sales Team Support

  • Qualify opportunities within assigned accounts and coordinate meetings with senior sales leadership when appropriate.
  • Provide detailed handoffs including scope, urgency, key stakeholders, and recommended next steps.
  • Collaborate closely with internal teams to support deal progression and closing.

Closing & Revenue Generation

  • Lead sales discussions, presentations, and negotiations for MFS opportunities within assigned accounts.
  • Develop and present customized proposals aligned with customer requirements and service feasibility.
  • Address objections and close deals independently or in partnership with leadership.
  • Identify upsell and expansion opportunities within the existing customer base.

CRM & Sales Process Management

  • Maintain accurate records of outreach, opportunities, and deal status in Salesforce CRM.
  • Track activity, pipeline progression, and closed revenue to support forecasting and performance reporting.

Solutions You Will Sell

· Managed Field Services (nationwide dispatch, on-site support, multi-location coverage)

· Telecommunications and network field services

· Infrastructure support for voice, data, video, security, and wireless solutions

Qualifications:

  • Bachelor’s degree preferred or equivalent professional experience.
  • Minimum of 1 year of B2B sales, account management, or customer-facing experience.
  • Proven ability to conduct outbound outreach and cold calling within assigned accounts.
  • Strong communication, discovery, and relationship-building skills.
  • Ability to translate service-based or technical offerings into customer value.
  • Experience with Salesforce or similar CRM platforms.
  • Organized, motivated, and able to manage multiple accounts simultaneously.

Benefits:

  • Competitive base salary with uncapped commission and quarterly bonuses
  • Comprehensive medical, dental, and retirement benefits
  • Ongoing sales training and professional development
  • Annual President’s Club Trip
  • Clear internal career growth opportunities
  • Collaborative, performance-driven sales culture

Compensation Range:

This is a commission-eligible role with an estimated second-year OTE range of $60,000-$180,000  (base + uncapped commission). This role offers strong earning potential for driven individuals in a high-impact sales environment. Top performers may exceed the posted range.

Qualifications

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Granite Telecommunications

Granite is a dynamic and rapidly growing company serving the exciting and demanding Telecommunications market. 2018 EIS awardee. The success we have achieved to date has been the direct result of the outstanding team of people that make up our company. It is a team that is committed to satisfying customers by producing, and supporting high quality, cost effective telecommunications solutions. We gain satisfaction from exceeding our customer expectations by doing the best possible job we can, and continuously improving what we do and how we do it. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite is one of the premier telecommunications solutions providers for businesses across the United States and Canada. With unparalleled North American coverage, Granite is the leading corporate phone service provider to multi-location companies through our scalable solutions, customized to manage all your local, regional and national locations. Through long-term commercial wholesale contracts, Granite offers dial-tone, infrastructure solutions, advanced data services, broadband, and security services to our customers at significant savings. Enjoy on-line location pre-qualification, order entry, order tracking and revenue reporting along with premier account managers.
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