Retail Associate (45040)

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Goodwill Gulf Coast

Posted 6 days ago

Full Time

Spanish Fort, Alabama

In Person

Smart Summary

Responsibilities

The Retail Associate is responsible for pricing, sorting, and displaying donated items to generate funding for mission services. They ensure high-quality customer service and maintain the overall cleanliness and image of the sales floor.

Qualifications

You have the ability to provide excellent customer service, greet customers promptly, and explain the company's mission. You should be able to sort, price, and display merchandise efficiently, maintaining a clean work environment and flexible schedule.

Must Have Skills for ATS

customer service

sales floor merchandising

Job Description

Job DetailsJob Location: Spanish Fort Site - Spanish Fort, AL 36527Position Type: Full TimeEducation Level: NoneSalary Range: $16.00 - $16.00 HourlyJob Shift: Open Availability Sun-Sat 8:00am-8:30pmTITLE:           Retail Associate                     DATE WRITTEN: 3/2021 DEPARTMENT: Donated Goods                    SUPERVISED BY:  Store Manager. Asst. Mgr.                                                                                                                                                                                   STATUS:        Non-Exempt/ Hourly PT, FT, Temp                          Mission Contribution: Providing funding for our mission services operation. Function: Prices, sorts, hangs, displays, and sells donated items.  Essential Functions:                                                                                                                                                     1.    Ensures World Class donor and customer service, greeting customers within 10 seconds and providing friendly service and information.  2.     Price sellable items and separate unsellable items.  3.    Clean items as necessary before taking to the sales floor.  4.    Goal is to sort or hang 160 pieces per hour or 1200 pieces in an 8 hour shift.  5.    Ensures a clean and empty work station at the end of each shift 6.    Hangs apparel on the sales floor.  7.    Displays priced merchandise. 8.    Rotates items off the sales floor.  9.    Maintains the image of the sales floor and assists in store housekeeping including daily cleaning of the floor, fixtures, and restrooms.  10.    Checks and cleans dressing rooms. 11.    Assists the donation attendant with unloading donations and sorting donations into designated equipment when needed. 12.    Assists with loading large purchases for customers when needed.  13.    Maintains adherence to all company policies and procedures. 14.    Other duties as assigned.     Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job). 1.    Must be able to interact cordially and productively with a variety of people.                               2.    Must be able to market Goodwill and explain the mission to the general public.                   3.    Must be able to take initiative and work well with little supervision. 4.    Must be able to work a flexible schedule including nights and weekends. Experience and Education Requirements:  •    High School diploma or GED preferred, but not required.  •    Prior work experience in the service industry preferred. Physical Requirements: •    Ability to engage in frequent bending, stretching, stooping, and prolonged standing, walking and twisting. •    Ability to lift and carry objects weighing up to 25 lbs. frequently and 75 lbs. with assistance occasionally. •    Ability to push equipment on wheels weighing 50 lbs. to 150 lbs. •    Ability to use fingers, hands and wrists, repetitively, while hanging and sorting clothes and merchandise. Working Conditions: Frequent physical exertion; exposure to unfit donated goods. Critical Performance Factors: 1.    Customer Service 2.    Safety/Accident Prevention 3.    Image   Qualifications

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Goodwill Gulf Coast

Goodwill Gulf Coast operates in 7 AL counties and in 3 FL panhandle counties, providing critical services to vulnerable populations including employment assistance, educational skills and training, and supports for people living with a disability, poverty, and other barriers to a full life and successful independence. Our Mission Services team serves over 14,000 people on the Gulf Coast each year. In total, we employee over 600 people in Alabama and Florida. Out of every dollar we spend, $.90 goes toward helping people. It’s a huge return on your investment in us, and we are proud to be good stewards of your donations.
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