Sales & Marketing Representative

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ServiceMaster by McCann

Posted 21 days ago

Full Time

Defiance, Ohio

In Person

Smart Summary

Responsibilities

Focus on building and maintaining relationships with insurance agents, adjusters, and customers to drive organizational growth. Manage social media presence and execute promotional campaigns to increase client acquisition.

Qualifications

You have 6-12 months of sales experience or prior sales training and a high school diploma or equivalent; a college degree is preferred. You excel in customer service, possess great verbal and written communication skills, and are highly motivated with a strong work ethic. You must also have a valid driver's license and the ability to present information effectively to customers.

Must Have Skills for ATS

Restore365

Luxor Tracking

Job Description

Objective: The position of the Sales & Marketing is to focus on building relationships with existing customers and referral sources. One must also promote the organization in a light to gain prospective clients to increase overall growth. Most importantly, one must ensure the core values of the ServiceMaster Brands. 

                                                       Most importantly, one must ensure the core values of the ServiceMaster Brands:

                                                                                                    Honor God in All We Do                                                                                                    Help Our Team Develop                                                                                                   Build Client Relationships                                                                                                          Grow Profitably
Tasks: 

·         Create, manage, and maintain key relationships with insurance agents, adjusters, and customers·         Assist Management with coordinating recruiting or organizational events·         Assist with administrative work during CAT mode, which may fall outside of normal business hours ·         Maintains a consistent social media presence on common social media platforms to focus on employee/ customer engagement·         Provides an overall good representation of ServiceMaster by McCann·         Plan and execute campaigns for promotions, events, service launches, and amenities. ·         Operates and manages efforts in Restore365 (our web-based management system)·         Ensure customer satisfaction with key relationships (Agents, Adjusters, Customers) during services and develop additional prospects. Luxor Tracking, Restore 365, and the Pipeline notetaking must be used. ·         Prepares documents for job file reviews with current and prospective clients.·         Documents and reports on key referral-source relationships weekly and monthly·         Participation of Continuing Education (CE) Class, as well as, the event coordination and scheduling·         Assist with answering phone calls 

Qualifications and Requirements:

·         High school graduate or equivalent: college degree preferred·         6-12 months of sales experience or prior sales training ·         Valid Driver’s License with approved driving privileges·         Great verbal and written communication skills·         Excels in customer service ·         Highly motivated, strong work ethic·         Build rapport naturally and establish trust, leading to lasting customer relationships·         Must have the ability to present information to customers one-on-one and in small groups·         Has a good aptitude for basic math and budgeting. ·         Local and regional travel may be required for trade shows, training, and networking·         Must have the flexibility to join after-hour business events·         Must participate in the On Call Rotation 

Schedule: Monday – Thursday 8:30am to 4:00pm. Friday work may vary due to events or workload

Compensation:·         $18.00 + $1.00 / hour for being an on-call participant·         PTO accrual after 90 days·         Holiday pay after 90 days·         Weekly pay period
(No healthcare benefits are provided at this time)

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ServiceMaster by McCann

The ServiceMaster Company, owner of the ServiceMaster Clean® brand, offers franchises globally in janitorial and commercial cleaning services, as well as residential carpet. The residential and business services divisions provide our customers with a clean environment at home or at the office. Each day we maintain the work facilities of over 100,000 clients. We have become a leader in the cleaning industry by developing advanced cleaning technologies with state-of-the-art products, equipment and methods. We have more than 1,000 franchises across North America. The ServiceMaster Clean brand is part of the ServiceMaster network, which includes other market-leading brands such as ServiceMaster Restore®, Terminix®, Merry Maids®, Furniture Medic® and AmeriSpec®.
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