Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

NBCUniversal is hiring an Associate Engineer, Production Support for NBCU Operations & Technology (O&T), based in the Telemundo Center facility located in Miami, FL. O&T supports Enterprise Technology, Broadcast, and Production systems globally for NBCUniversal. 

The Associate Engineer is responsible for providing best-in-class live television production support for NBCU, supporting live and scripted/unscripted productions. This position will also support the Projects team, implementing changes, enhancements, and supporting technology refresh and expansion projects.

Primary Responsibilities

• Provide technical support and support maintenance of a broadcast production environment consisting of multiple studios and production control rooms.
• Support virtualization and cloud initiatives, continuing deployment of virtual production systems both on-premise and in the cloud.
• Maintain production systems by measuring and monitoring availability, latency, and overall system health.
• Resolve support requests, monitor ticketing systems for new issues and assigned tasks, and performing preventative maintenance as assigned.

Qualifications

• Bachelor’s degree in Computer Science, Systems Engineering, Computer Engineering, Electrical Engineering, Television Production, or equivalent work experience.
• 1+ years of recent engineering experience supporting television production, streaming, or master control environments.
• Proficient in both Linux/Windows operating systems.

Preferred Qualifications:

• Ability to provide clear, decisive feedback while being prepared to pivot or change course when appropriate.
• Strong problem-solving and communication skills.
• Understanding of AWS/Azure architecture and core services.
• Experience with programming in one of the following languages: Python, Bash, PowerShell, etc.
• Experience with systems monitoring tools such as Datadog, Op5, New Relic, etc.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].