Entry-Level Benefits Manager

Spade Recruiting

Posted 5 days ago

Full Time

Sunrise Manor, Nevada

Fully Remote

Smart Summary

Responsibilities

The role involves connecting with members to schedule appointments and guide them through available benefit programs. Responsibilities include handling inbound and outbound calls, presenting benefit information, and assisting with digital documentation.

Qualifications

You possess strong communication and interpersonal skills, with a confident and professional demeanor. You have experience in customer service, sales, or client support, and are comfortable using basic digital tools. You are also organized, reliable, and capable of working both independently and as part of a team.

Must Have Skills for ATS

HubSpot

Salesforce

Job Description

Who We Are

We are a long-established benefits organization that works with union members, associations, and member-based groups across North America and internationally. For more than 60 years, we have helped working families access supplemental and permanent benefit programs designed to provide added security and long-term protection.

Our focus is on delivering clear information, professional guidance, and dependable support to members who are looking to better understand the options available to them.

About the Role

This is a people-focused position built around communication, service, and relationship-building. You will connect with members who have requested information, schedule appointments, and guide them through available benefit programs in a clear, professional, and supportive way.

Responsibilities

  • Handle inbound and outbound calls with members
  • Schedule and conduct member appointments
  • Present benefit information by phone or virtual meeting
  • Answer questions and provide clear guidance
  • Assist with digital forms, applications, and documentation
  • Maintain accurate records and follow quality standards
  • Participate in ongoing training, mentorship, and leadership development

Qualifications

  • Strong verbal communication skills
  • Positive, professional, and energetic attitude
  • Comfortable building rapport with individuals and families
  • Confident speaking with people by phone or video
  • Customer service, sales, or client support experience is an asset
  • Able to work well independently and with a team
  • Organized, reliable, and comfortable using basic digital tools
  • Legally authorized to work in the United States or Canada

What We Offer

  • Full benefits package
  • 100% remote work opportunity
  • Flexible scheduling options
  • Weekly compensation
  • Monthly performance-based bonuses
  • Ongoing training and leadership development
  • Supportive team environment
  • Opportunity to qualify for annual company convention trips to destinations such as the Bahamas, Cancun, Las Vegas, and more

Spade Recruiting

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

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