Guest Service Associate

European Wax Center

Posted 2 months ago

Full Time

Peters Township, Pennsylvania

In Person

Smart Summary

Responsibilities

The Guest Service Associate is responsible for delivering exceptional guest experiences and promoting confidence through beauty services. Key duties include managing guest interactions and driving revenue through the sale of Wax Passes.

Qualifications

You have a passion for beauty and wellness, with at least one year of customer service or retail experience. You possess a positive, proactive mindset and strong communication skills, and you are available to work a weekend shift and flexible weekdays.

Must Have Skills for ATS

Sales

Job Description

Guest Service Associate – European Wax Center Schedule: In Person | Part Time (25 Hours/Week) & Full-Time (30 +Hours/Week) Compensation: Base pay + bi-weekly sales commissions & performance bonuses = Total earning potential of $15–$25/hour Ready to Build Confidence and Deliver Exceptional Guest Experiences? At European Wax Center, we're not just in the beauty business-we're in the confidence business. Join us as a Guest Service Associate and play a key role in helping people feel amazing, every single day. Whether you're new to the industry or bringing years of customer service expertise, this is a place where you'll grow, thrive, and be recognized. What We Offer What You Can Expect to Earn: We're all about setting clear, achievable goals-and rewarding our team when they meet them. Here's what our compensation package looks like: Base Pay: $12/hr depending on experience Commission Potential: Earn $5–$8/hr extra with Wax Pass sales Additional Performance Bonuses: Up to $90 per pay period Average Total Pay:
  • $15–$20/hr: Entry-level or early career in retail/hospitality
  • $19–$25/hr: 1–3 years' experience with a proven sales track record
Growth & Support:
  • Ongoing training, mentorship, and career path to Lead GSA, Assistant Center Manager, and beyond
  • 30-60-90 day structured onboarding to set you up for success
Work-Life Balance & Benefits:
  • Flexible scheduling with consistent shifts
  • Paid Time Off for Full Time and Part Time
  • Medical insurance for Full Time (55% employer contribution)
  • 401(k) with employer match for Full Time and Part Time
What We're Looking For We want individuals who are natural leaders, motivators, and team players. Here's what will set you apart:
  • A passion for beauty, wellness, and helping others
  • Positive, proactive mindset with strong communication skills
  • 1+ year of experience in customer service or retail (sales experience a plus!)
  • Availability for one weekend shift and some flexible weekdays
  • Reliable transportation and readiness to support the center as needed
Why Join Us We're not just another beauty brand. We're a fast-growing team under new ownership with a clear vision: to help you grow while delivering top-tier guest experiences. Whether you're early in your retail and customer service journey or a seasoned pro, you'll have the tools and support to succeed. We value initiative, innovation, and authentic personalities. We want associates who are confident, take pride in their performance, and genuinely enjoy helping people feel their best. What's Next
  1. Video Interview – Let's chat!
  2. Experience Our Services – Visit the center and get waxed like a guest. We want you to see what we're all about.
  3. Mutual Fit – If it clicks, let's grow together.
About Us At European Wax Center, we don't just provide waxing services-we create confidence-boosting experiences. We focus on skincare education, consistent guest care, and a supportive community known as STRUT. Legal and EEO This role is offered by Ballast Wax Services, LLC, an independent franchisee of European Wax Center. As an equal opportunity employer, we value diversity and do not discriminate based on any protected status. For more information: www.waxcenter.com/careers Ready to take the next step in your career? Apply now and join a team where your growth, passion, and potential are always front and center.

European Wax Center

European Wax Center, Inc. is the largest and fastest-growing franchisor and operator of out-of-home body waxing services, with over 1,000 locations in the United States. What sets us apart is our unique combination of philosophy, exceptional service, proprietary products, and a comfortable, consistent guest experience. Together, these elements have established EWC as the leader in the waxing services category. We’re backed by a strong, well-established team supporting every function of the business — including marketing, technology, accounting, finance and more — all working together to empower our franchisees and elevate the brand.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria