Front Desk Representative (Friday and Saturday Night Shift, 11pm - 7am)

Kisco Senior Living

Posted 2 months ago

Full Time

Gaithersburg, Maryland

In Person

Smart Summary

Responsibilities

Provide exceptional customer service at the front desk to maintain a warm and secure community atmosphere. Responsibilities include monitoring guests, assisting residents, handling calls, and responding to emergencies.

Qualifications

You have excellent customer service skills and 6 months to 1 year of front desk, receptionist, or resident relations experience. A high school diploma or GED is preferred for this role.

Must Have Skills for ATS

customer service

front desk

receptionist

resident relations

Job Description

Job Description

The Front Desk Representative @ The Carnegie provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. 

What will I do every day?

  • Monitor residents and guests coming in and out of the community
  • Assist residents with requests as needed  
  • Answer incoming calls
  • Maintain a neat and clean front desk and entrance area
  • Respond to emergencies and supply emergency personnel

What will I need to be successful in this role?

  • Bring a smile to work every day
  • Have excellent customer service skills
  • 6 months to 1 year of front desk, receptionist or resident relations experience
  • High school diploma or GED preferred
  • Senior Living experience a plus
  • Hotel experience a plus 

What’s in it for me? (Great Question!)

  • Pay: $19.50-$20/hr
  • A free meal per shift
  • Healthcare Benefits including Vision & Dental (Full-time only)
  • Matching 401k (Full-time only)
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 30 years.

 All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check

*Kisco Senior Living is an Equal Opportunity Employer

Kisco Senior Living

Kisco Senior Living is a family-owned company that has been creating and managing exceptional senior living communities for over 35 years. We are proud to lead the industry as the only senior living company that delivers a boutique hospitality experience. With 32 unique communities across 10 states, we provide warm, secure environments where residents can enjoy independence, friendships, and vibrant lifestyles. Our thoughtfully designed programs and five-star service reflect our commitment to safety, trust, and transparency. Our dedicated associates work with integrity, dignity, and compassion to foster thriving communities and ensure peace of mind for each of our incredible residents.
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