Retail Sales Associate / Customer Service

Elements Massage

Posted 2 months ago

Full Time

Las Vegas, Nevada

In Person

Smart Summary

Responsibilities

Manage the front desk by greeting clients, scheduling appointments, and processing payments in a spa-like environment. Promote the Elements Wellness Program using a proven sales process to build client loyalty.

Qualifications

You have a friendly, outgoing, and professional personality with strong customer service and communication skills. You enjoy connecting with people, possess prior retail sales or membership sales experience, and are comfortable using scheduling and payment software systems.

Must Have Skills for ATS

Elements Wellness Program

scheduling software

payment software

Job Description

Overview

Front Desk Wellness Membership Advisor

✨ Love Wellness, Self-Care & Helping People? Join Our Team! ✨

If you’re looking for a customer service and sales role where you can make a positive impact on clients every day, we’d love to meet you! We’re looking for upbeat, friendly, and motivated individuals to join our wellness-focused front desk team.

This is more than just a desk job — you’ll help create an amazing experience for every client who walks through our doors while working in a supportive, spa-like environment. Our studio offers a calm, slower-paced atmosphere focused on wellness, relaxation, and creating a positive experience for both clients and staff.

Perks & Benefits:

💆 FREE massage & facial services for employees🗓 Flexible scheduling💵 Pay: $15–$16 per hour depending on experience✨ Monthly bonus opportunities based on performance🤍 Fun, positive, wellness-focused environment

What You’ll Do:

  • Follow our proven sales process to promote the Elements Wellness Program and build client loyalty
  • Greet clients and create a welcoming, relaxing atmosphere
  • Schedule appointments, answer phones, and process payments
  • Deliver outstanding customer service and personalized experiences
  • Turn client concerns into positive, solution-focused experiences
  • Help maintain a clean, organized, spa-like environment

What We’re Looking For:

  • Friendly, outgoing, and professional personality
  • Someone who enjoys connecting with people and truly listening to clients’ needs
  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced environment
  • Morning and evening weekday availability
  • Weekend availability is a plus

Qualifications:

  • Prior retail sales or membership sales experience preferred
  • Customer service experience in a spa, salon, wellness, or hospitality setting is a plus
  • Comfortable using scheduling and payment software systems
  • Passion for wellness, self-care, and creating a positive environment for both clients and coworkers

Come join a team where wellness, positivity, and great client experiences are at the center of everything we do!

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Elements Massage

Founded by a massage therapist, Elements Massage™ provides handcrafted, personalized, and therapeutic massage. Different than the day-spa experience, Elements Massage™ serves clients who value massage as a way to boost immunity, ease muscle aches, minimize stress, encourage sound sleep, and alleviate issues stemming from injuries, illnesses, or stress. Elements Massage™ affordable membership model helps clients prioritize a service that greatly aids in living a healthy lifestyle. At Elements Massage, we are proud to be an organization that reflects the diversity of our communities. We embrace our differences and continually strive to be better because of them.
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