Pre Reg/ Scheduling

F

FirstHealth of the Carolinas, Inc.

Posted 2 months ago

Full Time

Pinehurst, North Carolina

Remote OK

Smart Summary

Responsibilities

Coordinate the scheduling of tests and procedures for outpatient services while managing incoming patient and provider calls. Process and organize medical documents from outside physician offices using fax-in software.

Qualifications

You have completed high school and possess knowledge of medical terminology and basic computer skills. You also have previous healthcare or medical office experience, strong communication and customer service skills, and the ability to multitask and process information quickly and accurately.

Must Have Skills for ATS

medical terminology

computers

fax-in software

typing 35-40 wpm

Job Description

Overview

As a Scheduling Coordinator, you would be responsible for the coordination of scheduling tests and procedures for Outpatient Services with possibly working form a phone queue answering calls as they come in. Additional duties include managing fax-in software from outside physician offices for documents related to upcoming appointments. This is a very busy, ever changing, fast-paced department. Hours are 9am-5:30pm Monday through Friday will work remote after training.


Responsibilities

  • Coordinate the scheduling of tests and procedures for Outpatient Services.

  • Manage incoming calls, potentially working from a phone queue to assist patients and providers.

  • Process and organize documents related to upcoming appointments using fax-in software from outside physician offices.

  • Adapt to the dynamic, fast-paced nature of the department, handling frequent changes efficiently.

  • Maintain professionalism and accuracy in all scheduling and documentation tasks.


Qualifications

  • Completion of High School or the equivalent
  • Knowledge of medical terminology required
  • Basic knowledge of computers required
  • Previous healthcare or medical office experience required
  • Strong communication and customer service skills required.
  • Ability to work independently.
  • Able to perform several simultaneous tasks in an organized manner.
  • Ability to process information quickly and accurately while in a stressful environment.
  • Must be able to type 35 to 40 wpm

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.

F

FirstHealth of the Carolinas, Inc.

FirstHealth of the Carolinas is a private, not-for-profit health care network headquartered in Pinehurst, NC. Our 6,100 employees serve 15 counties in central North Carolina. Licensed for four hospitals with 546 beds, we are committed to treating the whole patient and to providing quality health care for the entire community – especially those in need.
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