Job Description
Position Summary:
Responsible for the cleanliness of all indoor and outdoor public areas, building entries, and parking lots upholding the resorts luxury standards. The Utility Porter is to perform responsibilities in accordance with all Company standards, policies, and procedures.
Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Performs responsibilities in accordance with all Company standards, policies, and procedures.
3. Perform outdoor deep cleaning tasks including power washing, sweeping, and picking up trash.
4. Perform deep cleaning protocols for high dusting including ceiling fixtures, ceiling ledges, and fans.
5. Perform deep cleaning protocols for all flooring to include stain extraction, burnishing, and waxing.
6. Perform deep cleaning protocols for property interior and exterior windows.
7. Operates tools and heavy equipment as trained to maintain cleanliness of property walkways, parking lots, structures, windows, furniture, carpets, fixtures and walls.
8. Maintain cleanliness of all guest and team member common areas throughout property.
9. Clean up biohazard spills and any contaminated areas per department policies and protocols.
10. Pick up and remove trash and broken glass from all guest and team member common areas
throughout the property.
11. Clean walls, surfaces, walking paths, sidewalks, and vents as required per department policies and protocols.
12. Move, rearrange, or relocate furniture/equipment as needed to thoroughly clean all areas.
13. Reset furniture/equipment to company approved layout after completing cleaning protocols.
14. Collect and empty trash receptacles from all guest and team member common areas throughout property.
15. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.QualificationsRequired Qualifications:
1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
2. Ability to read, write and speak in English.
3. Interact with fellow team members and guests in a friendly, positive, and courteous manner.
4. Must be at least 21 years of age.
Physical Requirements:
1. Ability to stand for duration of shift.
2. Ability to walk for duration of shift.
3. Ability to sit rarely and only as needed to complete an assigned task
4. Ability to bend intermittently, up to 88% of shift
5. Ability to twist intermittently, up to 88% of shift
6. Ability to squat or kneel intermittently, up to 88% of shift
7. Ability to climb stairs and walk intermittently, up to 50% of shift
8. Ability to tolerate the use of chemicals, cleansers, and solvents for the duration of shift.
9. Ability to bend and stoop intermittently for duration of shift
10. Ability to reach up to a height of 6 feet intermittently, up to 88% of shift
11. Must have manual dexterity to operate job related equipment for duration of shift.
12. Ability to hear and communicate via telephone and radio for duration of shift.
13. Ability to push, pull, transport, and maneuver items weighing up to 50 pounds intermittently, up to 88% of shift.
14. Ability to reach above the shoulders and other hand arm use intermittently, up to 88% of shift.
Work Conditions:
Work is typically outdoors and involves continuous exposure to high and low temperatures, sunlight, wet surfaces, and noise. Work is typically in an area which may be unusually hot, cold, noisy, and may contain secondhand smoke. Work may be performed in small areas with 3 ft. wide access. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.
Graton Resort & Casino, located in Rohnert Park, California, is a premier destination for entertainment, dining and gaming in Northern California. Boasting a luxurious atmosphere and world-class amenities, Graton Resort & Casino offers guests an unparalleled experience with its diverse selection of restaurants, bars, gaming options and live entertainment venues. From thrilling gaming action to upscale dining and relaxing spa treatments, Graton Resort & Casino provides an all-encompassing retreat for visitors seeking excitement and relaxation.
The all-encompassing retreat continues to expand with the addition of a new non-smoking casino, over 2,000 slot machines, a premier rooftop dining venue and a sports bar.
Driven by its goal to redefine hospitality, Graton offers exciting job opportunities within multiple departments, and its leaders support continual career development and advancement.
Graton Resort & Casino has been named one of the Best Places to Work in the North Bay in 2024 and 2025.