Pet Resort Front Desk Receptionist
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MORRIS ANIMAL INN INC
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Pet Resort Front Desk Receptionist
MORRIS ANIMAL INN INC
Posted 2 months ago
Full Time
Morristown, New Jersey
In Person
Smart Summary
Responsibilities
The receptionist is responsible for welcoming clients, managing appointments, and processing payments at the front desk. They also maintain accurate pet records and collaborate with other departments to ensure high-quality pet care.
Qualifications
You have prior customer-facing experience, demonstrating friendliness and professionalism in engaging with clients. You are proficient with basic computer systems and eager to learn new software, with a high attention to detail for managing records and payments in a fast-paced environment.
Must Have Skills for ATS
customer service
scheduling
invoicing
payment processing
record keeping
client communication
Job Description
Description
Join Our Guest Services Team at Morris Animal Inn!
Morris Animal Inn is a family-owned and operated luxury pet resort offering dogs & cats the finest in lodging, grooming, training & daycare services. We believe that caring for dogs and cats is a great responsibility and privilege - one that we take very seriously. Our commitment is rewarded each time we send home a happy pet to a satisfied pet parent!
We’re hiring permanent, year-round Full Time and Part Time Front Desk Receptionists to join our outstanding Guest Services team at our Morristown location. Starting pay is $17.00 per hour with additional pay considerations depending on previous experience.
What you'll be doing:
- Warmly welcoming clients and their pets upon arrival
- Answering phones, emails, and inquiries promptly and professionally
- Scheduling and confirming appointments
- Promoting services and knowledgeable answering client questions
- Maintaining accurate client and pet records
- Processing invoices and collecting payments
- Managing pet check-in and check-out, including completion of required paperwork
- Keeping the front desk and lobby clean and organized
- Collaborating with other departments to ensure seamless, exceptional pet care
What you'll need to apply:
- Prior work experience that focuses on engaging and assisting customers with a high degree of friendliness and professionalism
- Basic computer proficiency and comfort learning new software systems
- High attention to detail and the ability to thrive in a fast-paced, collaborative environment
- An appreciation for the fact that pet care is a 365-day business so availability to work on weekends and over holiday periods is required.
- A genuine love of dogs, cats, and people!
Why Choose Morris Animal Inn?
- Structured paths for growth and advancement
- Generous employee discounts on our services, including pet daycare
- A unique Employee Rewards & Recognition program
- Comprehensive benefits including medical, dental, and vision insurance, 401(k), and paid vacation
- Weekly pay and bi-weekly schedules provided in advance
- All the adorable dogs and cats you could ask for!
Morris Animal Inn believes that our success lies in our outstanding staff! We carefully select individuals that share our passion for providing exceptional pet care and outstanding customer service. If you are looking for a position that's hands-on in pet care, please visit our CAREERS PAGE at https://www.morrisanimalinn.com/about-us/careers/ to learn more about additional opportunities.
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MORRIS ANIMAL INN INC
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