Front Office-Medical

I

IRONWOOD PHYSICIANS,P.C.

Posted 2 months ago

Full Time

Mesa, Arizona

In Person

Smart Summary

Responsibilities

Manage the front office flow by greeting patients, handling check-in and check-out procedures, and collecting payments. Maintain patient records and organize the lobby to ensure an efficient patient experience.

Qualifications

You have 1-2 years of medical front office experience, with proficiency in Microsoft Office (Word & Excel). You should possess knowledge of medical terminology, basic insurance plans in Arizona, and demonstrate strong multitasking abilities and a good work ethic to manage patient check-in/out and financial collections efficiently.

Must Have Skills for ATS

medical terminology

Microsoft Office

Word

Excel

Electronic Medical Record

payment collecting

Job Description

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling. 

Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual. 

Overview: We are looking for a motivated, professional and friendly individual to work our Front Office (check-in/out). Will be responsible for the overall flow and efficiency of the front office check-in procedures. Greets each patient and portrays a positive attitude daily. Maintains up-to-date patient information and collects applicable payments.  

This is a full-time, day-shift position working a Monday - Friday schedule. This position will be located in our Mesa Arbor office.

 Essential Duties and Responsibilities:  

  • Greet all Patients and Guests 
  • Check patients out at check-out 
  • Assist with patient check-in as needed 
  • Run eligibility for all scheduled AHCCCS patients 
  • Collect co-pays and daily costs 
  • Collect any outstanding balances 
  • Balance daily deposit (cash, checks & credit) 
  • Keep records of patients picking up scripts, records, etc. 
  • Organize patient charts and encounters for next day 
  • Keep patient lobby neat and organized 
  • Make reminder calls for appointments 
  • Support the Check-Out Desk 
  • Any other duties as assigned  

Knowledge and Skills:  

  • Knowledge of medical terminology, phones, computers, and payment collecting skills. 
  • Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services. 
  • Must be detail-oriented with the ability to multi-task, good work ethic with job stability and work in a busy job environment. 
  • Proficiency in Microsoft Office - Word & Excel.  

Education and Experience:  

  • 1-2 years of medical front office experience preferred. 
  • Electronic Medical Record experience a plus.  

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E. 

Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time" 

I

IRONWOOD PHYSICIANS,P.C.

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