To assess the level of care for walk-in, phone calls, and hospital patients to ensure their referral to the service or resource to best address their needs. Additionally, will be required to assess patients in other facilities as instructed by their manager. The clinician will also be responsible for other duties assigned by the manager, such as taking supervisory on-call duties and public relations duties, The clinician will also provide crisis counseling as requested for children, adults, and families.

Education

Master's Degree from accredited college or university

Experience

One year of related experience preferred.

Licenses & Certifications

*Driver's License

*Healthcare Provider (CPR)

*Safe Crisis Intervention for Patient and Professionals

Qualifications

*Ability to concentrate on tasks and meet deadlines.

*Ability to confidentially maintain all information.

*Ability to deal with the public and individuals within the organization.

*Basic data entry skills preferred; including experience using a computer.

*Basic knowledge of and skills applying principles of abnormal psychology and mental health problems.

*College-level reading and comprehension, writing, and mathematical skills.

*Crisis management skills, some persuasive skills with prospective patients and family members who demonstrate denial or resistance to treatment, within the context of appropriate clinical interventions.

*Employee will obtain initial CPR and SCIPP Verbal De-escalation certification within 90 days of employment. Employee will maintain CPR and SCIPP certification as required

*Familiarity with psychological, sociological, and medical terminologies.

*Master's Degree in psychology, counseling, or social work

*Organization and time management skills

*Skills in analyzing and evaluating information, problem-solving skills, excellent oral communication skills, and legible handwriting

*License eligible by GA Board of Professional Counselors, Social Workers, Marriage & Family Therapists

QualificationsArea of Responsibilities
*COMMUNICATION / TEAM WORK / CONDUCT: Position requires frequent contact with patients, referral sources both within and external to the facility. The employee must: Demonstrate the ability to appropriately communicate and work effectively with others including patients, families, physicians, allied health professionals, and other referral sources to promote safe, efficient care, exhibit the Tanner Standards of Behavior, maintain confidentiality in compliance with the standards and policy for Private Medical Record, communicate with patients, visitors, families, referral sources in a manner which promotes patient satisfaction.
*DOCUMENTATION AND MANAGMENT OF PATIENT RECORD: Responsible for documentation of patient care in compliance with policy and standards, Demonstrates working knowledge of psychological, sociological and medical terminology's, demonstrates college level reading and comprehension, writing and mathematical skills, displays skills in analyzing and evaluating information, problem solving skills, oral communication skills, and legible handwriting, Knowledgeable in the review of data within the electronic record.
*PARTICIPATION IN THE GENERAL DEPARTMENT OPERATION: Responsibly manages resources in a conscientious manner, seeks and identifies opportunities to improve patient care, referral flow or utilization of resources. Participates in process improvement initiatives for the department and facility as directed, Participates in the orientation and supervision of new employees, Knowledgeable and effectively participates in special procedures and skills appropriate to the department's scope of service and patient population.
*PROVISION OF CARE: responsible for the daily coordination and continuation of patient care through initial assessment, referral disposition, initial implementation of plan of care, and evaluation of the patient' s ability to follow-up with care. Effectively understands and demonstrates ability to make advanced clinical judgment for patient care, demonstrates advanced clinical interviewing skills including the ability to detect subtle changes in mental status and an advance understanding of DSM IVTR diagnosis.
*STANDARDS / POLICY & PROCEDURE: Supports the organization's customer service philosophy, participates in mandatory orientation and training activities, stays abreast or organization's programs and services, employee is responsible for knowledge of policies & procedures and Standards related to the provision of safe medical care, Responsible for completion of required facility and departmental education under the direction of the department manager
*Participates in training and development activities to enhance own knowledge and skills.
*Review assessments, and perform departmental quality assurance checks as assigned, Functions in a leadership role in the absence of the supervisor as assigned, provide on-call supervision to Needs/Mobile assessment department as assigned including occasional weekend supervision duties, instructs new employees on correct work routines according to hospital policy and procedure.

Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.

Education
Master's Degree

Experience
No prior work experience required

Licenses & Certifications
*Drivers License
*Healthcare Provider (CPR)
*Safe Crisis Intervention for Patients and Professionals

Supervision
*The clinician has limited supervisory duties but may instruct new employees on correct work routines according to hospital policy and procedure. The clinician may be asked to take on other supervisory roles in the absence of a supervisor as assigned

Qualifications
*Ability to concentrate on tasks and meet deadlines.
*Ability to confidentially maintain all information.
*Ability to deal with the public and individuals within the organization.
*Basic data entry skills preferred; including experience using a computer.
*Basic knowledge of and skills applying principles of abnormal psychology and mental health problems.
*College level reading and comprehension, writing and mathematical skills.
*Crisis management skills, some persuasive skills with prospective patients and family members who demonstrate denial or resistance to treatment, within context of appropriate clinical interventions.
*Employee will obtain initial CPR and SCIPP Verbal De-escalation certification within 90 days of employment. Employee will maintain CPR and SCIPP certification as required
*Familiarity with psychological, sociological and medical terminology's.
*Master's Degree in psychology, counseling or related field.
*Organization and time management skills
*Skills in analyzing and evaluating information, problem solving skills, excellent oral communication skills, and legible handwriting.

Definitions
*To assess the level of care of walk-in, phone callers, and hospital patients and ensure their referral to the service or resource to best address those needs. Additionally, will also be required to assess patients in other facilities as instructed by their Manager. The clinician will also be responsible for other duties assigned by their manager, such as taking supervisory on-call duties and public relations duties, The clinician will also provide crisis counseling as requested for children, adult and families.

Contact With Others
Frequent contacts of a significant nature involving difficult negotiations and technical matters requiring thorough knowledge of organization policies or treatment, plus an ability to understand, communicate with, and to lead, and influence others to obtain willing acceptance, consent, or action. Requires a high degree of diplomacy.

Effect Of Error
Probable errors not easily detected and may adversely affect external as well as internal relationships and may result in major expenditures for equipment, materials, or procedures detrimental to the patient's welfare or the organization's interest. Work is subject to general review only and requires considerable accuracy and responsibility. Continually works with reports, records, plans, and programs of a major functional area of the organization where integrity is required to safeguard the organization's position. Duties may involve the preparation of data on which the administration bases important decisions and are highly confidential.

Supervisory Responsibility
Occasionally uses assistance of aide or helper in performance of task

Mental Demands
Tasks are multiple and diverse with some interrelationship across processes. Handles some unrelated functions. Work requires the direct application of a variety of procedures, policies, and/or precedents. Some responsibility for budget and expenditure authority. Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. Frequently solves complex problems. End results are reviewed by supervisor. Strategic issues are referred to supervisor.

Physical Effort
Minor physical effort - Job requires person to stand and/or walk frequently. Lifts, carries, or uses lightweight (1 to 25 lbs.) materials or equipment less than half of the day. Works in reaching or strained position intermittently. Office or laboratory work requires close visual effort less than half of day. Office or Laboratory work with concentration on a monotonous, repetitious procedure or skill most of day, where speed and accuracy are essential.

Working Conditions
Noticeable - (About 25% of the day) Involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk and probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.

Working Conditions Aspects For Immunizations
*Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles)


Physical Aspects

Continually (at least once per day)
*Hearing
*Visual
*Speaking

Frequently (at least 3 times a week)
*Bending
*Typing
*Manual Dexterity -- pinching with fingers, etc.
*Reaching -- above shoulder
*Reaching -- below shoulder
*Standing
*Balancing
*Walking
*Crawling
*Handling -- seizing, holding, grasping
*Carrying
*Climbing
*Kneeling
*Driving -- Class C vehicles

Occasionally (at least once a month)
*Feeling (Touch) -- determining temperature, texture, by touching
*Color Vision
*Running - In response to an emergency
*Lifting up to 25 lbs.
*Lifting 25 to 60 lbs.
*Lifting over 60 lbs.
*Squatting
*Smelling
*N95 Respirator usage (PPE)
*Pushing/Pulling -- up to 25 lbs.