Home Care Office Scheduler- Start Immediately
At Home Personal Care
Home Care Office Scheduler- Start Immediately
At Home Personal Care
Posted 3 months ago
Full Time
Dallas, Texas
In Person
Smart Summary
Responsibilities
The scheduler is responsible for the daily oversight of caregiver schedules and coordinating non-medical services for clients. This includes filling open shifts, managing call-offs, and maintaining communication between administrators and staff.
Qualifications
You have a high school diploma or GED and 1-2 years of patient scheduling experience. You are proficient with computer use and software applications, demonstrating excellent time management and customer service skills.
Must Have Skills for ATS
web based scheduling application
computer use
software applications
Job Description
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Training & development
- Vision insurance
As a scheduler, you will be primarily responsible for the day to day oversight of all caregiver schedules. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and caregivers to improve lives.
RESPONSIBILITIES
- Coordinate the use of our caregivers to ensure consistent quality of services for staffing needs
- Assign new clients to caregivers according to scheduling protocols
- Use web based scheduling application as the basis for all scheduling
- Create and maintain schedules for all employees
- Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
- Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations
- Fill open shifts and securing coverage for call-offs or changes in client’s needs
- Maintain ongoing communication with Administrators and Caregivers regarding scheduling and changes
- High school diploma or GED
- 1-2 yrs patient scheduling experience
- Must be well organized, show great attention to detail
- Proficient with computer use and software applications
- Multi-tasker and customer service-oriented
- Excellent time management skills
- Home Health experience preferred
- Health benefits available
- Competitive compensation
- Training and support
Boost Your Interview Chances
With Runway
See Your Fit for This Role
1-5 min
Your Score
?
Top Applicants
90%
Your Job Search Advantage
Key Gaps & Next Steps:
Address these in your resume & Interview
Top Strengths For This Role
Highlight these in your cover letter & interview
Your Interview Guide
A Personalized Interview Strategy
Freshest Opportunities
Never Miss a Good Fit
Get notified when jobs mach your criteria