Benefits:

• 401(k)
• Company parties
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

We are looking for an Home Care Scheduler to help manage our successful Home Care business! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by coordinating non medical services. You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and caregivers to improve lives. 

RESPONSIBILITIES

• Coordinate the use of our caregiving staff to ensure consistent quality of services for our client needs
• Assign new clients to caregivers according to scheduling protocols
• Use web based scheduling application as the basis for all scheduling
• Create and maintain schedules for all caregivers
• Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
• Keep a “hot list” of all caregivers that can be placed immediately or used as backup for all call off situations
• Fill open shifts and securing coverage for call-offs or changes in client’s needs
• Maintain ongoing communication with office staff & caregivers regarding scheduling and changes
• Participates in determining hiring needs along side the HR Recruiter

QUALIFICATIONS

• High school diploma or GED
• 1-2 yrs client scheduling experience (different from appointment scheduling)
• Must be well organized, show great attention to detail
• Proficient with computer use and software applications
• Multi-tasker and customer service-oriented
• Excellent time management skills
• Home Health experience preferred

WHY JOIN THE INDUSTRY?

• Health benefits available
• Competitive compensation
• Training and support