Field Service Technician

Equipment International

Posted 3 months ago

Full Time

Grand Rapids, Michigan

In Person

Smart Summary

Responsibilities

Perform maintenance, repair, and installation of industrial laundry equipment and automated batch washer systems. Diagnose technical problems, document findings, and provide excellent customer service while managing a vehicle stock of parts.

Qualifications

You have a minimum of 1 year of experience in industrial/manufacturing equipment repair or technical/trade school, along with strong electrical and mechanical abilities. You are proficient in using a multimeter and capable of troubleshooting complex issues in sophisticated machinery.

Must Have Skills for ATS

electrical repair

mechanical repair

Multimeter

troubleshooting

Job Description

Are you a technical genius? 

Join our dynamic team as a Field Service Technician in the industrial laundry sector, where innovation meets expertise! At our company, we don’t just repair and install washers and dryers; we specialize in cutting-edge automated batch washer systems and advanced finishing equipment which utilizes robotics and artificial intelligence capable of ironing, folding and stacking thousands of LBS of laundry per day. We’re seeking a technical genius eager to expand their skills and tackle the challenges posed by our sophisticated machinery. If you’re ready to dive into a rewarding role that blends technology with hands-on problem-solving, we want to hear from you!

Benefits:

  • Spend more time with your family
  • Hourly rate $28 - $40 plus OT (1.5 times pay) and Emergency (2 times pay)
  • 401(k) with Company Match
  • Blue Cross Blue Shield PPO Medical
  • Vacation, Personal, and Sick Days
  • Start each work day from your home - no need to come to office
  • Company vehicle provided
  • Career Development

Responsibilities of the role:

  • Travel in company vehicle to local customers to perform maintenance, repair, troubleshooting of existing equipment and installation of new industrial laundry equipment to ensure top product performance
  • Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
  • Taking pride in your work by keeping equipment clean—a quick, yet impactful, part of our Best-in-Class service.
  • Immediately and accurately process paperwork and perform data entry upon completion of each job
  • Quick responses, timely solutions, and excellent customer service.
  • Maintaining a stock of parts in your company vehicle so you’re always prepared to provide a quick solution, and caring for your vehicle as if it were your own.
  • Communicate effectively with service manager, parts department, and customers to facilitate accurate work product

Requirements:

  • 1 year experience in industrial/manufacturing equipment repair or technical/trade school
  • Valid driver's license and clean driving record
  • Strong electrical/mechanical ability
  • Use Multimeter
  • Ability to troubleshoot
  • Professional demeanor
  • Able to lift 50 – 100 Lbs.

Equipment International

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