Multi-Family Maintenance Technician

AION Management

Posted 2 months ago

Full Time

Norfolk, Virginia

In Person

Smart Summary

Responsibilities

Responsible for performing general maintenance, repairs, and housekeeping to ensure high curb appeal and quality of apartment homes. This includes responding to customer service requests and performing preventative maintenance on HVAC, electrical, and plumbing systems.

Qualifications

You have a high school diploma or GED and at least 1-2 years of maintenance experience. You are proficient in general maintenance tasks, including appliance, electrical, plumbing, and HVAC troubleshooting, and possess a required HVAC certification.

Must Have Skills for ATS

HVAC certification

Appliance troubleshooting

Electrical troubleshooting

Plumbing troubleshooting

HVAC troubleshooting

Job Description

Under the direction of the Maintenance Director and Property Manager, the Maintenance Technician at Reserves at Tidewater is responsible for performing general maintenance, grounds, and housekeeping services to ensure excellent curb appeal and quality of apartment homes and responding to customer service requests.

Essential Duties and Responsibilities:

Maintenance Services:

  • Perform preventative maintenance, repairs, inspections, and janitorial services as assigned
  • Assist with maintenance of storage area and maintenance materials
  • Perform refurbishing and renovation of apartments per company standards
  • Walk the property daily to ensure curb appeal and quality of apartments
  • Notify RE Manager of any safety concerns and participate in safety meetings
  • Responsible for knowledge of property specific problems such as asbestos
  • Assist in snow removal as required
  • Perform other duties as required
  • Maintain accurate record of all tasks completed
  • Ability to trouble shoot appliances, electrical plumbing and HVAC
  • Assist with inventories of supplies

Customer Service:

  • Complete all service requests in accordance with company standards
  • Available for weekend work, on-call duties, and after-hours emergency service requests, 24 hours per day, 7 days per week as schedule

Requirements:

  • High school diploma or GED
  • HVAC certification required
  • Valid Driver’s License
  • At least 1-2 years of maintenance experience 
  • Excellent English communication skills, both verbal and written.
  • Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders no higher than 10 feet, and perform other general physical activities such as bending, kneeling, pushing
  • Sufficient knowledge to thoroughly complete maintenance assessment up to the standards of a Service Technician II
  • Ability to stand for extended period of hours

#AIONhire

AION Management

AION Management is one of the fastest-growing property management companies in the Mid-Atlantic, overseeing more than 19,000 apartment homes across the region. We are dedicated to redefining apartment living, providing exceptional customer service, and creating value for our residents. Our mission is to elevate the living experience with modern interior finishes, thoughtful capital improvements, and extended living spaces for every community. As a privately held, integrated company, AION Management works closely with AION Partners and AION Construction Services to deliver comprehensive real estate solutions. Our hands-on approach ensures we maximize value for our residents, clients, and partners. With a growing portfolio and a focus on innovation, we’re committed to setting the standard for best-in-class property management throughout the Mid-Atlantic and beyond.
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