Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

Our expanding remote client services team is seeking dependable and detail-focused individuals to join us as Personal Planning Consultants. In this role, you'll assist clients in organizing customized travel plans, coordinating reservation details, and providing end-to-end support to ensure each trip is planned smoothly and efficiently.

This remote position is a strong fit for individuals who enjoy helping others, managing details, and working in a structured yet flexible environment. Prior experience in customer service, hospitality, administrative support, or scheduling is helpful but not required—comprehensive training and ongoing support are provided.

Core Responsibilities

• Assist clients in developing travel plans based on preferences, timelines, and budget considerations
• Coordinate travel elements including accommodations, flights, cruises, transportation, tours, and activities
• Research options and compare availability using approved booking systems and supplier platforms
• Organize reservation details, confirmations, and itinerary information for accuracy and completeness
• Communicate with clients through phone, email, and digital messaging tools in a professional manner
• Support itinerary updates, booking modifications, and post-booking assistance as needed
• Maintain accurate client records and well-structured documentation within internal systems
• Monitor supplier updates, destination insights, and promotional opportunities
• Participate in virtual onboarding, training sessions, and ongoing skill development programs

Candidate Profile

• Strong communication and client service skills
• Excellent organization with attention to detail
• Ability to manage multiple tasks independently in a remote setting
• Comfortable using email, web-based platforms, and basic computer tools
• Reliable internet connection and professional communication habits
• Positive, adaptable mindset with willingness to learn new processes
• Interest in coordination, planning, hospitality, or client support services
• Must be at least 18 years of age
• Applicants must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or other hiring regions

What We Provide

• Fully remote work opportunity
• Flexible scheduling options
• Structured onboarding and guided training support
• Ongoing mentorship and professional development resources
• Access to supplier systems, booking tools, and travel planning platforms
• Eligibility for travel-related discounts, incentives, and recognition programs
• Growth opportunities within a supportive and expanding remote organization