Leasing Professional

P

Pem Payroll LLC

Posted 3 months ago

Full Time

San Antonio, Texas

In Person

Smart Summary

Responsibilities

Attract and retain residents by conducting property tours, managing leads, and maintaining high occupancy rates. Deliver exceptional customer service and ensure all lease documentation complies with Fair Housing laws.

Qualifications

You have a High School Diploma and 1+ years of experience in a Class A community, with strong communication and customer service skills. You are able to multitask and work effectively in a high-volume setting, and familiarity with Yardi, Yieldstar, Microsoft Office, and Canva is a plus.

Must Have Skills for ATS

Yieldstar

Yardi

Canva

Microsoft Office

Job Description

PLEASE DO NOT CONTACT THE PROPERTY REGARDING THIS OPENING

Join a Team That Sets the Standard in Property Management

We don’t just manage properties—we build communities. We're looking for driven professionals who are ready to make an impact and grow within an organization that values people, performance, and service. As a Leasing Professional, you’ll be on the front lines of delivering a best-in-class resident experience and playing a vital role in our leasing success.

About the Role

As a Leasing Professional, you are a key player in attracting and retaining residents. You’ll guide prospects through the leasing process, maintain high occupancy rates, and help build strong resident relationships that drive renewal and satisfaction. Weekend work is required. Bilingual preferred. 

What You’ll Do

Leasing & Sales

  • Build relationships with prospects and match them with the right apartment home.

  • Conduct property tours, highlight features, and communicate pricing updates (via Yieldstar).

  • Follow up on leads daily using Yardi; schedule and manage appointments.

  • Support lease renewals by identifying at-risk residents and encouraging retention.

  • Create marketing content using Canva and post on social media platforms.

Resident Relations

  • Deliver outstanding customer service with a positive, solution-oriented attitude.

  • Address resident concerns professionally and promptly.

  • Support resident satisfaction programs and retention initiatives.

Compliance & Documentation

  • Ensure compliance with Fair Housing laws; complete all required training.

  • Prepare lease documents, track renewals, and maintain accurate resident records.

  • Organize renewal offers, events, and special outreach to boost renewal rates.

Organization & Communication

  • Manage multiple priorities efficiently in a fast-paced environment.

  • Keep lease files, communication logs, and marketing reports current and accurate.

  • Collaborate with site and regional teams to meet leasing goals.

What You’ll Bring

  • High School Diploma (required).

  • 1+ years of experience working in a Class A community required.

  • Strong communication and customer service skills.

  • Ability to multi-task and work effectively in a high-volume setting.

  • Familiarity with Yardi, Yieldstar, Microsoft Office, and Canva (a plus).

  • Understanding of Fair Housing laws (training provided if needed).

Why Join Us?

  • A company that values your growth and supports your career path.

  • Collaborative, people-first culture with industry leadership and mentorship.

  • Opportunities to make a real impact in the communities we manage.

  • Recognition and rewards for excellence and innovation.

Ready to Join Us?

Apply today to become part of a team where your passion for people and results can thrive. 

P

Pem Payroll LLC

Founded in 1996, Permanent Employee Management, Inc. (PEM) is a local, privately owned and operated company that is connected to a vast network that keeps us abreast of of all the issues related to employees. PEM is a PEO, a full service PROFESSIIONAL EMPLOYER ORGANIZATION (more commonly known as an employee leasing company) with expertise in payroll management, risk management, and benefits administration.
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