WFH Customer Success Associate

AO Globe Life

Posted 3 months ago

Full Time

Orlando, Florida

Fully Remote

Smart Summary

Responsibilities

Conduct virtual consultations via Zoom to guide clients through personalized supplemental benefit options. Support the enrollment process and maintain accurate digital records while building long-term client relationships.

Qualifications

You are a motivated professional with strong communication and interpersonal skills, comfortable working independently and adept at using digital tools for virtual client consultations. You should have a passion for service-driven work and be organized and self-motivated to build long-term client relationships in a fully remote setting.

Must Have Skills for ATS

Zoom

Windows

direct deposit

Job Description

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications—or seeking a people-focused career with long-term growth potential—this opportunity provides the structure, mentorship, and flexibility to build a meaningful professional path.

With paid training, structured development, and inbound client interest, you’ll be positioned for success from day one in a supportive, performance-driven environment.


Key Responsibilities

  • Conduct virtual consultations with clients via Zoom

  • Guide individuals and families through personalized supplemental benefit options

  • Support clients throughout the enrollment process with clarity and professionalism

  • Maintain accurate and organized digital records

  • Deliver responsive follow-up and high-quality client service

  • Participate in weekly training and mentorship sessions

  • Build strong, long-term client relationships


Qualifications

  • Strong communication and interpersonal skills

  • Organized, self-motivated, and comfortable working independently

  • Confident in virtual meetings and familiar with digital tools

  • Passion for service-driven work and helping others

  • Customer service or client-facing experience preferred, not required

  • Authorized to work in the United States

  • Reliable internet connection and Windows-based laptop or PC with webcam


What We Offer

  • Fully remote position available to U.S.-based candidates

  • Flexible scheduling

  • Inbound client interest — no cold outreach

  • Weekly pay via direct deposit

  • Renewal-based income growth opportunities

  • Paid training and full licensing support

  • Monthly and quarterly performance bonuses

  • 3% equity opportunity for qualifying team members

  • Clear advancement pathways into leadership roles

  • Collaborative, mission-focused team culture


About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, serving union members, credit union members, and veterans. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

If you’re ready to take the next step in a purpose-driven remote career, apply today and discover where opportunity meets impact.

AO Globe Life

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