Member Care Specialist

AO Globe Life

Posted 3 months ago

Full Time

Long Beach, California

Fully Remote

Smart Summary

Responsibilities

Conduct scheduled virtual consultations with veterans and their families to provide personalized supplemental coverage recommendations. Maintain accurate client records and provide ongoing policy assistance and follow-up support.

Qualifications

You have strong communication and organizational skills and are comfortable conducting virtual consultations. Previous experience in sales or client service is preferred, and familiarity with the veteran community is a plus.

Must Have Skills for ATS

Zoom

Windows

Job Description

AO Globe Life is hiring professionals to join our remote team supporting veterans and their families. In this role, you will meet virtually with pre-scheduled clients to help them understand and access important supplemental coverage options. All consultations are scheduled in advance—there is no cold calling or prospecting required.

This opportunity is ideal for individuals who enjoy working with people, communicating clearly, and building meaningful client relationships while working remotely.


Responsibilities

  • Conduct scheduled virtual consultations with clients via Zoom

  • Evaluate client needs and present personalized coverage recommendations

  • Maintain accurate client records and ensure compliance with internal systems

  • Provide follow-up assistance regarding policies, updates, and client questions

  • Participate in regular team meetings, training sessions, and professional development programs


What We Offer

  • 100% remote work environment

  • Flexible scheduling options

  • Weekly pay through a commission-based structure

  • Vested renewals for long-term income growth

  • Equity opportunity for qualifying team members

  • Monthly and quarterly performance bonuses

  • Paid training and licensing support

  • Career advancement opportunities and leadership development pathways


Qualifications

  • Strong communication and organizational skills

  • Experience in sales, client service, or advisory roles is preferred

  • Familiarity with the veteran community is a plus

  • Authorized to work in the United States

  • Reliable high-speed internet connection and a Windows-based computer with a webcam


If you are looking for a remote opportunity that combines flexibility, growth potential, and meaningful work supporting veterans and their families, we encourage you to apply.

AO Globe Life

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