Front Desk Night Auditor (Full-Time)

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Home 2 Suites Bettendorf

Posted 3 months ago

Full Time

Bettendorf, Iowa

In Person

Smart Summary

Responsibilities

The Night Auditor manages front desk operations including guest check-ins, reservations, and complaint resolution. They are also responsible for end-of-night financial closeout procedures, balancing business activities, and preparing daily reports.

Qualifications

You will be responsible for managing front desk operations during the night shift, including check-ins, check-outs, guest inquiries, and complaint resolution. You will also perform end-of-night audit procedures, balancing business activities and preparing reports.

Must Have Skills for ATS

reservation systems

spreadsheets

reporting

Job Description

Home2 Suites by Hilton, (located right off I-74 Bettendorf, Iowa) is adding a Full-Time Front Desk-Night Auditor to the team. Home2 Suites is an extended stay, four story, 107 room hotel built in 2019.

We offer competitive pay, benefits, and the potential for a pay increase after four months. Shift hours are 3rd shift from 11pm to 7am, five days a week.

Looking for growth? We've got you covered. We are locally owned and operated by Frontier Hospitality Group and currently have multiple brands within our portfolio.

What duties does the Night Auditor perform? The Night Auditor is responsible for front desk tasks involving answering phones, taking guest reservations, performing check-ins and check-outs, answering questions about the hotel and area, along with handling and resolving guest complaints. They are also responsible for end of night closeout procedures, balancing of the day's business activities, posting charges, and completing all required spreadsheets, reports, and systems for the new day.

We also offer health, dental, vision, and voluntary life insurance for those who work 30+ hours a week. Travel discounts within the Choice family of brands. Growth opportunities, and so much more!

Frontier Hospitality Group is an equal opportunity employer.

www.frontierhg.com

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Home 2 Suites Bettendorf

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