Receptionist

G

Guadalupe Credit Union

Posted 3 months ago

Full Time

, New Mexico

In Person

Smart Summary

Responsibilities

The receptionist serves as the first point of contact for members and visitors, greeting them in person and by phone. They are responsible for handling basic financial transactions and directing inquiries to the appropriate staff or department.

Qualifications

You are a friendly and detail-oriented individual with excellent communication skills. You have previous customer service experience, preferably in a financial institution or call center, and are comfortable handling basic financial transactions and member requests.

Must Have Skills for ATS

multi-line phone systems

customer service

Job Description

We're Hiring:  Receptionist

Location: On-site in Las Vegas, NM

Schedule: Varies Mon–Fri, 8:30 AM–5:30 PM

Status: Full-Time (40 hours/week)

Starting Pay: $21.00/hour

Guadalupe Credit Union is seeking a friendly, detail-oriented Receptionist to join our team! In this role, you will be the first point of contact for members and visitors, both in person and by phone, creating a welcoming experience while supporting our mission of helping members thrive financially.

GCU offers a comprehensive benefits package to support your overall well-being.

Key Responsibilities:

  • Greet and assist members and visitors in person and by phone.

  • Accurately handle basic financial transactions and member requests.

  • Answer questions and provide information about products, services, and branch resources.

  • Direct calls and visitors to the appropriate staff or department.

Preferred Experience:

  • Previous customer service experience in a call center or financial institution, experience with multi-line phone systems.

Physical Requirements:
This position involves extended periods of sitting and computer work, regular verbal communication and active listening with members by phone and electronically, and occasional walking, standing, bending, and lifting items up to 15 pounds.

Additional Info:
After your application is reviewed, you may receive an email invitation to complete a short skills assessment. A computer is required to complete the assessment. If you don't have access to one, please contact us at (505) 216-0456 or (505) 216-0479 to schedule a time at one of our branches.

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Guadalupe Credit Union

Welcome to Guadalupe Credit Union (GCU) – where we offer more than just banking services; we provide a financial family for our community. Since 1948, based in Santa Fe and extending throughout Northern New Mexico, GCU has dedicated itself to financial empowerment for all our members. At GCU, we understand that managing finances can be challenging, but you’re not alone. We stand by our mission to empower our members through education, support, and tailored financial solutions. Our services range from everyday banking, like checking and savings accounts, to loans and credit solutions designed with your best interests in mind. What sets us apart? Our commitment to financial education. We believe knowledge is power, especially when it comes to finances. That’s why we offer free financial coaching to our members. Whether you’re planning a budget, saving for a goal, or navigating credit, our expert coaches are here to guide you every step of the way. As a Community Development Financial Institution (CDFI) and a low-income designated credit union, we focus on serving the needs of our community members, especially those underserved by traditional banks. Our bilingual services (available in both English and US Spanish) ensure that no one is left behind in their financial journey. Our tagline, “More than banking, we’re family,” reflects our commitment to creating a supportive and inclusive community. At GCU, you’re more than just a member – you’re part of a family that looks out for each other. We invite you to join us, not just to bank, but to be empowered, educated, and elevated financially. Explore what GCU has to offer at GuadalupeCU.org. Discover a world of financial possibilities, learn more about our services, and join a community dedicated to your financial success. Welcome to the family!
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