Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Health insurance
Paid time off
Vision insurance

Acadental is seeking a detail-oriented and professional Customer Relations Coordinator to support dental schools, faculty, simulation labs, and institutional customers across North America.

This is not a traditional call-center support role. Our team works closely with universities, licensing examinations, and educational programs that rely on Acadental products for dental simulation and clinical training. We are looking for someone who enjoys problem-solving, building long-term customer relationships, and helping educational institutions operate smoothly.

Responsibilities

Support dental schools, faculty, simulation labs, and institutional customers via phone and email
Assist with product questions, order coordination, quoting, and account support
Work closely with sales and operations teams to resolve customer issues accurately and efficiently
Maintain organized customer records and follow-up communication
Learn Acadental simulation and educational product lines to provide knowledgeable support
Help ensure smooth communication with universities, licensing boards, and professional programs nationwide
Build strong long-term relationships with customers through professionalism and responsiveness

Qualifications

Strong communication and organizational skills
Detail-oriented with the ability to manage multiple priorities
Professional, dependable, and customer-focused
Comfortable working with SKUs, quotes, orders, and institutional accounts
Ability to communicate calmly and professionally with schools and faculty
Experience in dental, healthcare, education, inside sales support, or customer service preferred

About Acadental

Acadental supplies simulation and educational products used by dental schools and licensing examinations throughout North America. We are a stable, growing company that values professionalism, teamwork, and long-term customer relationships.
This position offers the opportunity to work in a professional small-company environment where your contributions matter and where you will build meaningful relationships with customers in dental education.

Headquartered in the Kansas City metro area, Acadental specializes in manufacturing and marketing innovative and visionary dental education devices as well as products suited for endodontists and general dentists. Our company strives to bring the latest techniques that are employed by dentists into educational curriculums and to bridge the chasm between applied dentistry and that taught in the classroom. We develop and invent cutting-edge products so that students can learn via simulated methods and use highly reliable models to practice dentistry. Examples of some of our inventions include the introduction of apex locator use in a simulated manner; artificial endo teeth with anatomically correct canals; and a segmented typodont with removable modules which fits universally onto many manikin/simulation systems, allowing the user to practice multiple disciplines. Acadental builds and manufactures high quality products with some of the latest technology by gathering requirements from dental schools, dental practitioners, testing agencies and continuing education instructors. Because of these relationships, we are capable of delivering innovative solutions in a timely manner that benefits our customers' needs.

Customer Relations Coordinator

Customer Relations Coordinator

Boost Your Interview Chances