Call Center Representative - Hourly Base + Incentive

Granite Transformations

Posted 3 months ago

Full Time

Orange Park, Florida

In Person

Smart Summary

Responsibilities

The representative is responsible for calling and qualifying sales leads to schedule appointments. They will also manage customer inquiries and facilitate various sales tasks using a potential customer database.

Qualifications

You have a positive attitude and a customer service mindset, with the ability to self-motivate and adapt to a changing work environment. You are a critical thinker and team player with basic computer proficiency in Microsoft tools, and you are organized and detail-oriented.

Must Have Skills for ATS

Microsoft tools

Job Description

Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed.

This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked.

Compensation is hourly plus incentive based on volume of set appointments.

Qualifications:

- Positive attitude and customer service mindset

- Self motivated, driven individual

- Professional, energetic and a strong brand ambassador for the company

- Maintaining flexibility and adaptability in an ever-changing work environment

- Critical thinker with the ability to effectively develop solutions

- Team player

- Basic computer proficiency, including Microsoft tools

- Must be available to work Saturday rotation

- Organized and detail oriented


Related keywords: sales, inside sales, inside sales representative, call center representative

Granite Transformations

With offices and showrooms around the world, Granite and TREND Transformations offers new and exciting alternatives to traditional countertops, backsplashes, floors and more. Our story began in 1996 and since then, Granite and TREND Transformations stores around the world have renovated the homes of more than 1 million consumers. With regular new product releases happening throughout the year, Granite and TREND Transformations is used by homeowners, commercial and residential interior designers, architects, builders and developers worldwide. The parent company of Granite and TREND Transformations, TREND Group, was formed in 2000 and is a world leader in the production of colored glass, Venetian enamel, gold leaf tesserae and engineered stone surfaces. With production and assembly facilities on four continents and operations in more than 50 countries, the vast presence of TREND Group provides Granite and TREND Transformations franchise locations with the ability to bring the highest quality materials from around the world directly into customers’ homes and businesses. The company's core product line is etherium™ by E-Stone. Our natural stone is mixed with our specially formulated polymer known as Forever Seal®, providing greater strength and durability than traditional granite. The result is a superior engineered surface that’s heat, stain, scratch, mold and mildew resistant - essentially maintenance free - and backed by our Lifetime Limited Warranty. In addition to our gorgeous etherium™ by E-Stone surfaces, our beautiful TREND Mosaic glass tiles come already mounted and pre-grouted, making their installation amazingly easy and perfect for any project. As a franchise company, all Granite and TREND Transformations stores are independently owned and operated.
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