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Sales Associate

O

Orangetheory - Franchise #0301

Posted 3 months ago

Full Time

Vestavia Hills, Alabama

In Person

Smart Summary

Responsibilities

Manage front-of-house fitness studio operations with a focus on premier customer experience and meeting sales targets. Responsibilities include generating leads through calls, managing memberships, and maintaining studio cleanliness.

Qualifications

You have excellent customer service and sales skills, with a proven ability to meet and exceed sales indicators. You are proficient in using various computer programs, including MS Office and Google Suites, and possess strong verbal and written communication abilities.

Must Have Skills for ATS

OTF sales systems

MS Office

Google Suites

Job Description

Job Title: Sales Associate

Overview: The Sales Associate (SA) role is responsible for running all “front of house” fitness studio operations The SA has a strong focus on a premier customer experience, as well as meeting sales expectations. The ideal candidate has strong customer service skills and basic sales experience. The SA is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail sales, maximizing workout traffic, and maintaining premium customer experience levels.

Job Duties Include:
  1. Maintains accurate records using established OTF sales systems
  2. Responsible for conducting a minimum of 40 calls per shift to prospective members, scheduling appointments, and generating leads each shift  
  3. Maintains cleanliness & organization of lobby, front desk, restrooms, and showers
  4. Conduct follow up calls with all prospective clients 
  5. Works closely with Coaches to ensure that processes are fulfilled
  6. Attend weekly team meeting & one marketing event per quarter
  7. Handle & resolve client account concerns/questions

Job Qualifications
  1. Excellent customer service skills
  2. Previous sales experience with strong sales skills (experience working in a quota bearing role highly preferred)
  3. Solid verbal and written communication skills required
  4. Able to multitask and excel in a busy work environment 
  5. Functional computer skills required – MS Office programs (Word, Excel), Google Suites, internet, computer program software use
  6. Health and fitness minded required 
  7. High school diploma required
  8. Flexible to work mornings, afternoons, evenings and weekend hours as needed

Reporting Structure: Studio Leader Performance appraisal: 30 Day, 60 Day, 90 Day, and then bi-annually
Compensation: $12/hour + commission 

O

Orangetheory - Franchise #0301

Founded in 2010, Orangetheory is an ENERGIZING total-body fitness program that combines a dynamic blend of strength and cardio to build muscle, boost metabolism, and deliver lasting results that people can see and feel. Our fun and immersive group workouts, guided by triple-certified coaches, are designed to transform members from the inside out—physically, mentally, and socially. With over 200,000 workouts taken daily by more than a million members in over 1,500 studios across 25+ countries, Orangetheory fosters a supportive community for individuals of all fitness levels, along with dedicated teams committed to guiding them on their journey. Cutting-edge technology tracks both in-the-moment and long-term progress, helping members discover more about themselves as they work toward their goals and live longer, more vibrant lives. #MoreLife
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