Guest Service Representative

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Nothing Bundt Cakes #95

Posted 3 months ago

Full Time

Olive Branch, Mississippi

In Person

Smart Summary

Responsibilities

The Guest Service Representative is responsible for greeting guests with warmth and processing cake orders accurately. They also assist in preparing cake decorations and packaging supplies to maintain a welcoming environment.

Qualifications

You are a friendly and enthusiastic individual with a passion for creating a warm and welcoming environment for guests. You possess excellent customer service skills and can efficiently process orders, while also being willing to assist with other tasks as needed. This role is a great entry-level opportunity to build your experience in a successful national brand.

Must Have Skills for ATS

customer service

Job Description

Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
Location:
Full-time and Part-time positions available.

Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis.  The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. 

Accountabilities/Duties: 
  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm
  • Processes guest orders efficiently and accurately
  • Assists the Crafter in preparing cake decorations and packaging supplies as needed. 
  • Maintains a consistent work attendance and punctuality record.  
 We are a team that prides ourselves in offering:•    A warm and welcoming environment.•    The ability to make genuine, positive connections with coworkers.•    Flexible scheduling with guaranteed hours.•    Commitment to your personal success and development.•    Experience in a top national brand that prides itself in guest service and quality cakes.

Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!

Benefits:
  • Paid-time off (even for part-timers)
  • Full-time team members have the option for health insurance coverage, paid in part by the company.
  • Flexible Scheduling
  • Great entry-level role to build your experience and grow!
  • Locally owned company so you'll feel more like family than a number
  • Risiliant business that didn't have to close during COVID
  • Work/life balance
  • Not under-staffed so you won't be over-worked.
  • $11 - $14 per hour based on availability and experience

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Nothing Bundt Cakes #95

Nothing Bundt Cakes was founded in Las Vegas in 1997 by friends Dena Tripp and Debbie Shwetz who had a vision that their homemade cakes should be shared with others. Our bakeries feature handcrafted Bundt Cakes made with the finest ingredients and available in a variety of sizes and classic flavors. We have more than 500 corporate and franchised bakeries in 40 U.S. states and Canada. Of the 500+ current Nothing Bundt Cakes bakeries, more than 90% are female-owned. We love what we do! Our brand purpose is to Bring the Joy every day because we believe that real smiles are contagious!
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