FOH Staff Member

TATSU-YA

Posted 2 months ago

Full Time

Houston, Texas

In Person

Smart Summary

Responsibilities

Create a welcoming dining experience by providing exceptional guest service and performing all front-of-house operational tasks. Responsibilities include upselling menu items, maintaining cleanliness of the dining area and restrooms, and ensuring timely food delivery.

Qualifications

You are at least 18 years old and possess valid food handler and TABC certificates. You can thrive in a fast-paced environment, lifting 25-50 lbs, and are comfortable with prolonged standing and navigating a kitchen.

Must Have Skills for ATS

food handler certificate

TABC certificate

Job Description

Description

Join Our Team at New Ramen Tatsu-Ya Location in Memorial City!

Perks Include:

  • Flexible Scheduling
  • Paid On-the-Job Training
  • Advancement Opportunities (promotions from within)
  • Free Meals During Shifts
  • Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
  • Discounts offered at all Tatsu-Ya locations
  • Family Meal

Benefits:

  • Sick Time Off for full-time employees (5 days)
  • Medical, Dental, and Vision Insurance (based on hours worked)

What is the job?: As a FOH employee, you will create a welcoming dining experience and ensure exceptional service for our guests. Utilizing your interpersonal skills and strong work ethic, you will enhance guest satisfaction and operational excellence.

  • Perform all tasks associated with each front-of-house position efficiently, following the checklist provided by your General Manager.
  • Proactively upsell menu items and promotions to enhance the guest experience and increase sales.
  • Provide excellent guest service through table touches, addressing guest needs, and ensuring a welcoming atmosphere.
  • Maintain cleanliness throughout the shift by performing daily cleaning tasks, including wiping down surfaces and managing spills.
  • Complete all side work as required and check out with the Manager on Duty (MOD) to ensure all tasks are finished and shift responsibilities are met.
  • Prioritize timely delivery of food to tables to ensure guests receive their orders promptly.
  • Regularly check restrooms for cleanliness and restocking, ensuring they are well-maintained throughout the shift.

Requirements

Requirements:

  • Must be 18+ years old.
  • Valid food handlers and TABC certificates.
  • Ability to work in a fast-paced environment and lift 25-50 lbs.
  • Prolonged periods of standing and navigating the kitchen environment.

Ready to make an impact in our kitchen? Apply for the FOH Team Member position at Tatsu-Ya and help keep our operations running smoothly!

TATSU-YA

In fall 2012, Chef/Owner Tatsu Aikawa started Ramen Tatsu-Ya with Chef Takuya Matsumoto and younger brother Shion Aikawa. After spending some time at the Michelin-starred kaiseki/sushi bar Urasawa in Los Angeles, Tatsu decided to return to Austin in the pursuit of introducing authentic Japanese ramen to Texas. With the help of friends and family, Ramen Tatsu-Ya became a reality and soon after opening, the shop quickly became a local sensation boasting national accolades, including Bon Appétit’s “Top 50 Best Restaurants.” The Tatsu-Ya Family currently has three Ramen Tatsu-Ya locations in Austin and one in Houston, as well as a new bar concept, Domo Alley-Gato Tatsu-Ya, which opened in Austin in 2018. We also opened Kemuri Tatsu-Ya in early 2017, a Texas izakaya that has received national recognition from The James Beard Foundation as well as the honor of being named one of the Top 10 Best New Restaurants in the U.S. by Food & Wine, Bon Appétit, GQ, and more. For more information, including all open BOH/FOH positions, please visit www.ramen-tatsuya.com, www.kemuri-tatsuya.com and www.domo-tatsuya.com/.
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