Body Shop Clerk (Collision Center) - Mercedes Sudbury

Asbury Automotive

Posted 3 months ago

Full Time

Sudbury, Massachusetts

In Person

Smart Summary

Responsibilities

Provide administrative support to body shop operations, including greeting customers and managing incoming phone calls. Handle financial transactions, reconcile cash drawers, and manage repair orders for vehicles.

Qualifications

You have a passion for developing relationships and providing exceptional guest experiences in the automotive industry. You are responsible for providing administrative support to body shop operations, greeting customers, answering phones, and handling payments. You must be an effective communicator with strong attention to detail, comfortable working in a fast-paced, team-oriented environment.

Must Have Skills for ATS

customer service

cash handling

payment processing

reconciliation

filing

office equipment operation

computer systems

Job Description

About Asbury

Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive RetailerAt Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. 

Compensation: $20.00-$22.00/hr

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Clerk, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Body Shop Clerk who will help us redefine the car-buying experience. 

The Body Shop Clerk is responsible for providing administrative support to body shop operations.

  • Greet customers as they arrive in a pleasant and professional manner
  • Direct customers to the resources that will best meet the customers needs
  • Answer incoming phone calls in a prompt, polite, and professional manner
  • Screen calls and direct to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer
  • Receipt and record cash, checks, and credit card payments from customers
  • Reconcile cash drawer daily, as directed by the accounting office
  • File repair orders as needed
  • Open and close repair orders for all incoming and outgoing vehicles in a timely manner
  • Operate office equipment and computer systems as needed
  • Maintain Customer Satisfaction at or above company standards
  • Must be an effective communicator
  • Must be team orientated and comfortable in an open office setting
  • Must have a strong attention to detail
  • Must be able to operate in a fast paced environment
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)  

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Asbury Automotive

Asbury Automotive Group, Inc. (NYSE: ABG), headquartered in Sandy Springs, GA, a suburb of Atlanta, is one of the largest automotive retailers in the U.S., with 2024 revenues over $17 billion. As of September 30, 2025, Asbury operated 175 new vehicle dealerships, consisting of 230 franchises and representing 36 domestic and foreign brands of vehicles. Asbury also operates Total Care Auto, Powered by Landcar, a leading provider of service contracts and other vehicle protection products, and 39 collision repair centers. Asbury offers an extensive range of automotive products and services, including new and used vehicles; parts and service, which includes vehicle repair and maintenance services, replacement parts and collision repair services; and finance and insurance products, including arranging vehicle financing through third parties and aftermarket products, such as extended service contracts, guaranteed asset protection debt cancellation, and prepaid maintenance. Asbury is recognized as one of America’s Fastest Growing Companies 2024 by the Financial Times, a World’s Most Trustworthy Companies 2024 & 2025 by Newsweek, and one of America’s Most Successful Small-Cap Companies by Forbes for 2026.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria