Front Desk Coordinator

Mortenson Dental Partners

Posted 4 months ago

Full Time

Louisville, Kentucky

In Person

Smart Summary

Responsibilities

The coordinator manages the front desk by handling professional telephone communications and scheduling for dentists and hygienists. They are also responsible for insurance verification, processing payments, and maintaining efficient office operations.

Qualifications

You have a high school diploma and strong communication skills. You possess an eagerness to learn and grow in a fast-paced environment, ready to make a positive first impression.

Must Have Skills for ATS

Telephone Answering

Insurance Verification

Patient Scheduling

Payment Processing

Recall Programs

Job Description

Front Desk Coordinator

Job ID: 371

Salary: Up to $22/HR based on experience

Location: 10031 Forest Green Blvd, Louisville, KY 40223

Job Type: Full-time

Weekly hours: 30

Grow your career in a practice where patients feel welcome and your work makes a difference.

Are you the warm, welcoming face people remember? Do you thrive in fast-paced environments where no two days are the same? We’re looking for a front desk coordinator who will be the heart of our office, creating an exceptional first impression for every visitor, client, and team member who walks through our doors.


What You’ll Love About Us:

  • A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
  • Opportunities for Growth: We’re committed to helping you advance your skills and reach your career goals.
  • Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
  • Your voice matters: We encourage feedback and innovation at every level.

Benefits of being part of the Mortenosn Family Denal Team 

  • Benefits are available after 60 days of employment
  • Medical, dental, and vision insurance with company contribution
  • Life Insurance
  • Flexible spending (health and dependent care) account
  • Paid Time Off & 6 paid holidays off
  • Employee Stock Ownership Plan
  • 401K
  • Daily Pay
  • Professional development assistance
  • FREE continuing education opportunities
  • Employee assistance program

Responsibilities

  • Ensures the telephone is answered in a timely and professional fashion.
  • Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
  • Ensures all insurance is verified and communicated to clinical staff and patients.
  • Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
  • Ensures all accounts are properly credited when payment is received.
  • Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
  • Actively participates in recall program to ensure goals are achieved.

Qualifications

  • High school diploma 
  • Have strong communication skills 
  • Have an eagerness to learn and grow 
  • Must pass a background check and drug screen

Any offer of employment is contingent upon the Company’s determination that the candidate has successfully passed a background check, including a drug screen.

We are an equal-opportunity employer and consider all qualified candidates equally.

Mortenson Dental Partners

Mortenson Dental Partners (MDP) is one of the largest groups of employee-owned dental practices in the United States. Beginning as a single practice in 1979, the company has grown to include over 140 practices across nine states, employing over 1,800 team members and welcoming nearly one million patient visits each year. With services ranging from general and pediatric dentistry to orthodontics and oral surgery, we believe in offering high-quality dental care and serving our patients with courtesy and respect. MDP's values were built on a foundation of love for one another, regardless of race, color, national origin, sexual orientation, gender identity or expression, age, religion or other attributes. We are committed to a workplace that fully represents the communities we serve. Please visit www.MortensonDentalPartners.com to learn more and see a complete list of our existing groups.
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