Music Store Sales Engineer

Sweetwater Sound

Posted 3 months ago

Full Time

Fort Wayne, Indiana

In Person

Smart Summary

Responsibilities

Engage with walk-in customers to recommend pro audio equipment and musical instruments based on their specific needs. Maintain the retail environment through merchandising and collaborate with the team to meet sales goals.

Qualifications

You have well-rounded knowledge of music instruments and pro-audio, along with a dynamic and outgoing personality. You demonstrate great communication and customer service skills, and are well-versed with music instruments and technology.

Must Have Skills for ATS

music instruments

pro-audio

music retail sales

Job Description

Job Requirements

Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments is seeking to hire Music Store Sales Engineers to add to our growing Music Store team! Our Music Store at Sweetwater is booming, and we have full time openings for additional salespeople. You will help us meet the needs of our ever-increasing number of local and regional customers. We're looking for friendly, proactive people who can help us exemplify the Sweetwater Difference every day on a face-to-face basis. This job does involve some nights and weekends, so please keep that in mind while applying.


Job Responsibilities

  • Engage with walk-in customers to understand their musical and pro audio needs and recommend suitable products and solutions.
  • Provide personalized, friendly, and knowledgeable service that reflects the Sweetwater Difference and builds lasting customer relationships.
  • Drive sales by showcasing product knowledge, demonstrating equipment, and helping customers make informed purchasing decisions.
  • Stay current with the latest musical instruments, recording gear, live sound, and pro audio technology to effectively assist customers.
  • Help maintain a clean, organized, and welcoming retail environment, including restocking, merchandising, and setup of displays.
  • Partner with other Sales Engineers and store team members to ensure a positive customer experience and meet sales goals.
  • Foster a friendly and enthusiastic work environment through professionalism, communication, and mutual respect.


Qualifications

  • Well rounded knowledge of music instruments and pro-audio 
  • Dynamic and outgoing personality
  • Great communication skills both verbal and written
  • Dedication to top-notch customer service 
  • Well versed with music instruments & technology
  • Experience with music retail sales or in a prior sales career would be a big plus

Sweetwater "Ideal" Team-Player

  • WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
  • Get Things Done - Great work ethic and moves with a sense of urgency 
  • Obsesses over the Details – committed to paying attention to the details
  • Drives Continuous Improvement – Always focusing on effective and efficient work and way to get better 
  • Develops the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey 

We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater! 


We are currently taking applications for full-time positions that will include evening and weekend shifts. This is a position that would require working on-site at our headquarters in Fort Wayne, IN.


Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream. 



Sweetwater Sound

Since 1979, Sweetwater has been committed to giving music makers the ultimate shopping experience. Whether our customers are buying their first guitar or building their dream studio, we're committed to being a music gear retailer they can trust. When you come to work at Sweetwater, you are immediately immersed in a culture that is centered on one mantra: "Do what's right for the customer."​ And while we're all busy pressing toward that goal, the same holds true regarding the environment we provide for our employees. We have an awesome time working in great surroundings, earning competitive wages, enjoying excellent perks, and living in a great area. We strive to do the right things to facilitate a culture that is not only high performance, but also one that's stimulating and fun to be a part of. Even with Sweetwater's remarkable growth, the workplace maintains a "small company"​ feel and a personalized, family-oriented philosophy. From the daily work environment to special occasions, we're always focused on doing what is right for our employees. Take a virtual tour to see our campus: http://www.sweetwater.com/tour/
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