Bilingual Japanese | Vacation Sales Coordinator - Based in Waikiki ($1,000 Incentive* Potential)

Marriott Vacations Worldwide

Posted 3 months ago

Full Time

Honolulu, Hawaii

In Person

Smart Summary

Responsibilities

Engage with hotel guests at lobby desks to promote the Marriott Vacation Club Destinations Program. Schedule sales presentations and manage customer expectations to meet volume production goals.

Qualifications

You have excellent interpersonal and phone communication skills, with a strong customer service focus. You are proficient in both English and Japanese, possess computer skills, and are financially motivated with bold persuasion abilities. Previous concierge or sales experience is preferred, and you must be able to stand, sit, and walk for extended periods.

Must Have Skills for ATS

Salesforce

English

Japanese

Job Description

Hourly Rate: $16.00

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott® hotel properties to promote the Marriott Vacation Club Destinations® Program. As a Vacation Sales Concierge, you will offer hotel guests financial incentives in exchange for learning about our points-based ownership product.  

Pay: $16.00/hr + Commission + Training Pay* for the first 10 weeks only

Currently offering $1,000 Incentive bonus *Potential

* Additional terms and conditions and exclusions apply. 

What's in it for you?    

  • Hotel and resort discounts  
  • Immediate 401(k) company match up to 6%  
  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)  
  • Positive work environment  
  • Growth and development opportunities  

What you will do?    

  • Engage with hotel guests at lobby desk locations and provide elevated customer service.  
  • Schedule sales presentations and manage customer expectations.  
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.  
  • Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.  

What are the requirements?    

  • Bold persuasion skills  
  • Computer skills  
  • Stand, sit and walk for extended periods of time  
  • Flexible schedule including weekends and holidays  
  • Excellent phone communication skills and/or interpersonal skills interacting with guests  
  • Service focused  
  • Detail oriented with process and follow-up  
  • Financially motivated  
  • Concierge and/or sales experience preferred
  •  Proficiency in English & Japanese     

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide

Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. 
Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. 
Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team.

 Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
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